Creating human-centred AI is simpler when you understand who the users are and how they behave with AI driven experiences. We conduct AI UX research that uncovers specific insights into your AI ecosystem - be they customers, users or partners.
Start with AI UX discovery workshops to capture current knowledge your stakeholders and team have about your AI users.
Conduct AI UX research to gather indepth qualitative and quantitative data. This includes: interviews, survey research, ethnographic research, focus groups, data analytics, and other research techniques.
Analyse and synthesize the research data into the key insights that will drive product strategies.
Communicate those AI UX research findings to the team in a visual format that brings the insights to life and has a lasting impact in your AI product definition.
You'll find deep insights into your AI users and their specific experiences. You'll get:
Experience thinking perspective
Experience Thinking underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
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