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Discover our wide range of strategy, research and design services. Whether you're at the beginning, middle or end, let us help you get a step, jump or leap beyond.

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Strategy

Experience thinking

Service Design Brand Experience Customer Experience Digital Transformation
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Design

Making it work

Agile UX Web Design UI UX Design UX Design for AI

Supporting teams & collaboration

Putting users in perspective

Results that impact your mandate

A deeper dive into what we do

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Agile UX Strategy Ecosystem Mapping AI/ML UX Strategy Content Strategy CX Strategy Service Journey Mapping Service Blueprinting Web Governance UX Concept Ideation
User Research Open
User Research Sprint Card Sorting Customer Research Ethnographic Research Customer Journey Mapping Focus Group Research Service Research Survey Research Web Persona Research
Digital Product Design Open
Product Design Sprints Chatbot UX Design Web Design Information Architecture Service Design Sprint Service Prototyping UI UX Design Web Style Guide Design Prototype Sprint
Communication Design Open
Data Visualization Annual Report Brand Identity Corporate Communication Infographics Design Style Guide
Experience Testing Open
UX Testing Sprint UI UX Concept Testing AI/ML UX Testing Service Experience Testing Brand Concept Testing CX Concept Testing Eye-Tracking Studies Web Usability Testing

Who we work with

Product value relies on your ability to turn a great idea into a successful customer and user experience. Our extensive experience across multiple industries gives us a unique and informed perspective.

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customer experience design agency

UX training and certification

Our professional experience research and UX design training program, under the new name Experience Thinkers, will give you a firm grasp of the process, tools, and techniques. This foundational program combines pragmatic theory with practical application challenges.

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ux training certification cxd ux training certification cxr

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.

Akendi
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Akendi is the Experience Thinking innovation firm in product experience design. We are the agile user experience design agency. In New York, NYC, USA.