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Usability Testing
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Usability Testing

Efficiently optimise your UX with confidence

Usable digital products drive success—boosting sales, enhancing brand value, reducing churn, and cutting support costs. We collaborate with your UX team to deliver expert usability testing, providing clarity and direction across strategy, design, and development. Our expertise spans websites, intranets, mobile apps, software, legacy systems, and (medical) hardware, ensuring future-ready solutions.

EXPERIENCES VALIDATED
  • Evaluate if your product experience aligns with user expectations and goals
  • Determine whether users can efficiently find information and complete tasks with ease
  • Identify high-impact areas for optimization and opportunities for innovation
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HOW WE DO IT

  1. 1

    We understand from your stakeholders and UX team your users—their goals, challenges, and how they interact with your product or service to achieve success.

  2. 2

    We design practical testing protocols, define meaningful experience metrics, recruit the right participants, and conduct iterative testing sessions that seamlessly integrate into your design and development workflow.

  3. 3

    Using results-driven analysis, we identify root causes with precision, guided by user tasks and proven industry heuristics.

  4. 4

    We transform insights into actionable strategies, delivering test results through engaging workshops where we co-create impactful short- and long-term improvements.

  5. 5

    Our usability testing recommendations are crafted to inspire action—clear, practical, and tailored for seamless communication across your product teams.

Want to learn more?
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WHAT YOU GET

You receive a thorough yet engaging usability testing report. It will validate your digital product’s performance in the hands of users, and includes:

  • A detailed analysis of both quantitative and qualitative usability test data, providing a holistic view of user interactions
  • In-depth identification of the root causes behind usability challenges to drive meaningful solutions
  • Strategically prioritized, actionable usability testing recommendations to enhance performance and user satisfaction
  • A forward-looking exploration of opportunities for innovation, ensuring your product remains ahead of the curve
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Our foundation
Experience thinking perspective

Experience Thinking underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.

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