Getting Stakeholder Buy-in

Getting Stakeholder Buy-in

  In the past year, I’ve been to a fair share of talks, panels, and conferences. Without a doubt, the question the audience always asks is, “How do you show the value of research to top management?” or “How do you convince management of a design decision?”.   We all know that for changes toContinue Reading

Hawaiian Missile Crisis: A Result From Design Error Not Human Error

Hawaiian Missile Crisis: A Result From Design Error Not Human Error

After 40 panic-inducing minutes on Saturday, January 13th, when residents of Hawaii believed that missiles were on the way, the message that the alert was a false alarm was finally broadcasted and life returned to its normal pace.  In the moments that followed, government officials were quick to blame “human error” for the false alarm. Read more

Top 10 UX Blogs of 2017

Top 10 UX Blogs of 2017

  To celebrate the new year we’ve rounded up our top 10 most read blogs of 2017:   The Art of Asking Questions: The quality of the information relies entirely on the quality of the questions we ask.  This article explains the fundamentals of using open and closed questions to elicit quality information necessary in UXRead more

UX Researchers are worth their weight in gold!

UX Researchers are worth their weight in gold!

Does your company have an experience researcher? The answer is probably no but if you had one then she or he would be worth their weight in gold. Employing a good experience researcher will have massive effect on your future revenues. Your sales team will take the credit but their success heavily depends on theRead more

The secret to ‘Wow’ users through interaction design

The secret to ‘Wow’ users through interaction design

Interaction design is the phase almost all UX professionals enjoy the most, as this is where they finally get to create that experience that will blow users away – Something that will make people say; ‘Wow that works so well, why didn’t they think of this before ?’. Imagine the sense of satisfaction when yourRead more

Interactive Prototyping with OmniGraffle

Interactive Prototyping with OmniGraffle

I recently completed a project where I had to prototype with a high level of interaction on OmniGraffle. While going through this process, I learned a few tricks which I thought I could share. Plan your Project This point may seem a bit obvious, but it is the most important. Before starting on your wireframesRead more

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