Co-Design
Go beyond co-design and create exceptional customer experiences
Getting customers and users involved in the design of your product or service is critical to achieving a great experience. We’ll co-design your next product or service experience, through collaborative workshops and teaming in our participatory design process.
experiences delivered
- Use co-design to create great experiences
- Engage your customers early in the experience design process
- Learn directly from your customers about their experiences and needs
Ready for a free consultation?
+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- Dynamic, insightful, collaborative workshops and customer designs
- Richly visualized data about your customers, their journeys, and experiences
- Results in a customer experience strategy and product or service design that is on target.
How we do it
- We start with understanding from you the service design goals and business intent.
- We will conduct collaborative workshops with your business stakeholders and customers to understand the experience and drive design excellence in your organisation.
- We involve your business stakeholders and customers throughout the process. We place the customer’s voice and customer’s needs at the centre of the design process.
- Through our immersive sessions, we leverage the best aspects of co-design, collaboration, and participatory design.
What you get
Guided by the Experience Thinking framework, you will deliver what customers want and need. You’ll get:
Guided by the Experience Thinking framework, you will deliver what customers want and need. You’ll get:
- Dynamic, insightful, collaborative workshops and customer designs
- Richly visualized data about your customers, their journeys, and experiences
- Results in a customer experience strategy and product or service design that is on target.
Service
Service
Info
Service
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Clients we've helped with Experience Design
ARM
Blackberry
BT
Clear-Com
EE
Fido
Gamma
Koodo
Ooredoo
Rogers
Saudi Telecom
Telecom Italia Group
Telus
Finance & InsuranceAviva
Blueshore Financial
CIBC
Credit Suisse
Cybersource - VISA
Insurance Institute of Canada
Interac
Lending Stream
Nester
RBC
Riyad Bank
Royal Bank of Scotland
Worldbank
Government & Public ServiceCity of Edmonton
Dwr Cymru - Welsh Water
Government of Canada
HM Revenue & Customs
University of Toronto
The Cabinet Office
HealthcareAstra Zeneca
Ecobee
Eliza
GSK
Health Canada
Humanware
MedAvail
MyMeds&Me
NHS
Nuance
Ontario Medical Association
Roche
Siemens
XSensor
