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Akendi UX design agency and Service design firm, Canada, UK
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The shortest path to awesome experiences.

Designing experiences with impact begin with a deep understanding of people.

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Blueshore Financial Journey Mapping Case Study

Blueshore Financial

Great services start with understanding the customer journey

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Eliza UX design Case Study
Eliza Case Study UX design

Eliza

Providing better
visibility in patient
communication

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Ontario Real Estate Association UX Design Case Study

Ontario Real Estate Association

A unified portal
improves the
member experience

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The Akendi UX research Team

From big picture to big success

The success of a product or service hinges on the state of the end-to-end experience. Our team approaches each project holistically to deliver from the most useful and rewarding vantage point.

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Experts working in unison

UX Design Company, Service Design agency, Canada, UK

Our multi-disciplinary team of cx and ux experts is passionate about helping your team to overcome challenges by understanding, adapting and reshaping the future of products and services.

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Crossing the Glass Bridge: What Squid Games can Teach us about Systems Thinking, Data Science & UX

Jun 8, 2022 / Fans of the critically acclaimed Netflix series Squid Games perhaps didn't see the correlation between the challenges and User Experience, but Akendi's Chief Strategy Officer did! You can hear Scott Plewes' unique view with Jennifer Fraser from Macadamian at the Quant UX Con 2022 in Sunnyvale, California. Together they are presenting Crossing the Glass Bridge: What Squid Games can Teach us about Systems Thinking, Data Science & UX. QUXCON22 (June 8-9) is the first unconference dedicated to Quantitative UX Research and will be a hybrid of live and virtual sessions.

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Designing for Most People, Most of the Time

Blog Author

By Tedde van Gelderen

This post is somewhat different than my other posts. It’s a conversation I’ve had with design teams quite a few times over the years, this last week once again, and I thought I need to write this all...

This post is somewhat different than my other posts. It’s a conversation I’ve had with design teams quite a few times over the years, this last week once again, and I thought I need to write this all down, and see if it helps other teams as well, so here goes! This idea...

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.

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Akendi is an Experience Thinking innovation firm for user experiences. We are the UX design agency, cx design company, user research consulting firm. In Toronto, Ottawa, Canada, and Cambridge, London, UK.