Akendi UX design agency and Service design company, Canada, UK

Experiences

Insights

improve business

The shortest path to awesome experiences.

Designing experiences with impact begin with a deep understanding of people.

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Blueshore Financial

Great services start with understanding the customer journey

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Eliza

Providing better
visibility in patient
communication

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Ontario Real Estate Association

A unified portal
improves the
member experience

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From big picture to big success

The success of a product or service hinges on the state of the entire experience. Our team approaches each project holistically to guide next steps from the most useful and rewarding vantage point.

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Experts working in unison

UX Design Company, Service Design agency, Canada, UK

Our multi-disciplinary team of experts is passionate about helping design teams overcome challenges by understanding, adapting and reshaping the future of their products and services.

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Online event

Crossing the Glass Bridge: What Squid Games can Teach us about Systems Thinking, Data Science & UX

Jun 8, 2022 / Fans of the critically acclaimed Netflix series Squid Games perhaps didn't see the correlation between the challenges and User Experience, but Akendi's Chief Strategy Officer did! You can hear Scott Plewes' unique view with Jennifer Fraser from Macadamian at the Quant UX Con 2022 in Sunnyvale, California. Together they are presenting Crossing the Glass Bridge: What Squid Games can Teach us about Systems Thinking, Data Science & UX. QUXCON22 (June 8-9) is the first unconference dedicated to Quantitative UX Research and will be a hybrid of live and virtual sessions.

Using the principles of experience thinking to reduce ‘no-shows’ in healthcare

By Leo Poll

It is a shocking statistic and a pure waste of precious (and stretched) resources: more than 15 million general practice appointments are missed each year. The knock-on effects are poorer patient care...

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.