Akendi UX design agency and Service design company, Canada, UK

Simple

Delightful

made possible

Great experiences keep complexity behind the scenes, allowing all to interact without a second thought.

The most rewarding experiences come from deep understanding and crafting each and every detail.

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Blueshore Financial

Great services
start with understanding
the customer journey

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Eliza

Providing better
visibility in patient
communication

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Ontario Real Estate Association

A unified portal
improves the
member experience

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From big picture to big success

The success of a product or service hinges on the state of the entire experience. Our team approaches each project holistically to guide next steps from the most useful and rewarding vantage point.

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Experts working in unison

UX Design Company, Service Design agency, Canada, UK

Our multi-disciplinary team of experts is passionate about helping organizations overcome complex challenges by understanding, adapting and reshaping the future of their products and services.

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Workshop

Demanding more from your internal healthcare systems

Mar 23, 2021 / Pharmaceutical companies often buy their internal systems from external vendors. The implementation of these systems can be carried out without strong UX knowledge, and employees have to struggle with the result for many years. In this session, Akendi's Philip Watson and Leo Poll invite you to look at how you can start improving your existing systems to make them more usable for everyone. We'll look at the challenges that occur in this process, and discuss ways to overcome them.

Using Ecosystem Diagrams For Insight and Understanding in Experience Design

By Scott Plewes

In order to redesign a product or service you need to understand the system context in which it is being used and the opportunities for changing the nature of people’s interactions with a product or...

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.