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Web Usability Testing
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Web Usability Testing

Uncover and improve what users experience

A web user experience that is truly effective for users can increase uptake, reduce abandonment, improve brand recognition, and minimize support calls. We will test your site with our website usability testing approach to give you confidence and direction as you launch or re-launch your website.

EXPERIENCES IMPROVED
  • Is your website easy to use and easy to navigate?
  • Will users easily find information and complete their user journeys?
  • Will visitors enjoy the website, trust the brand, and recommend to others?
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— GET IN TOUCH WITH US

HOW WE DO IT

  1. 1

    Consult with your stakeholders to understand needs, goals, and challenges for the web usability testing study.

  2. 2

    Create the test protocol and determine the research metrics, recruit participants, and conduct the test session with each participant.

  3. 3

    Provide an analysis of the test results that is clear, actionable for designers, and easy to communicate to others stakeholders in your organization.

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WHAT YOU GET

You’ll receive a comprehensive web usability testing report. It will assess the quality of your web experience in the hands of users, and will include:

  • A full analysis of the quantitative and qualitative test data.
  • The root causes of each usability issue found and the usability best practices to follow.
  • Practical, prioritized design recommendations for web usability improvements.

Ways we can work with you

UX project teams
PROJECT TEAMS

Fully supported, project-based team with a strategy and set deliverables, following our proven processes.

UX staff augmentation
AUGMENTED TEAMS

One or more of our people integrated into your team to enhance and supplement your activities.

bespoke and custom ux teams
BESPOKE TEAMS

Mature teams in your organization, ready to deliver and scale up against your roadmap.

UX coaching and mentoring
COACHING & MENTORING

Experts who work hand in hand with your team, transferring valuable skills and knowledge in the process.

SELECTED PROJECTS
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Our foundation
Experience thinking perspective

Experience Thinking underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.

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