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Product Design
User Research Sprint
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User Research Sprint

Get to know your users and why they do what they do with your product.

Creating user-centred products becomes predictable when you understand who the users are and how they behave when using your product. We'll work with you to conduct user research that is targeted to specific insights into your product offerings.

INNOVATION INSIGHTS
  • Who are our users and what are their product goals?
  • What are our product users' characteristics & attitudes?
  • How do our users go through their workflow, what is the context of use?
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HOW WE DO IT

  1. 1

    We'll usually start with stakeholder interviews and collaborative workshops to capture the knowledge you already have about your product users.

  2. 2

    We'll develop a user research sprint that encompasses a range of qualitative and quantitative techniques best suited to your project goals.

  3. 3

    This plan can include: focus group research, interviews, survey research, diary studies, ethnographic research, and other techniques.

  4. 4

    We will visualize the product user research sprint findings in an engaging format that brings your users to life for stakeholders.

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WHAT YOU GET

You'll receive in-depth insights into your users and their experiences with your products. Specifically:

  • Clarity on who your product users are, how they think, and what they need to achieve their goals.
  • Data visualization that captures the product user research results in an engaging form that guides design teams throughout the design process.
  • The results will keep users “real” and top-of-mind during planning, design, and development of products.
  • Validation of assumptions about your users; clarity on their tasks; and new insights into opportunities to surprise and delight them.

Ways we can work with you

UX project teams
PROJECT TEAMS

Fully supported, project-based team with a strategy and set deliverables, following our proven processes.

UX staff augmentation
AUGMENTED TEAMS

One or more of our people integrated into your team to enhance and supplement your activities.

bespoke and custom ux teams
BESPOKE TEAMS

Mature teams in your organization, ready to deliver and scale up against your roadmap.

UX coaching and mentoring
COACHING & MENTORING

Experts who work hand in hand with your team, transferring valuable skills and knowledge in the process.

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Our foundation
Experience thinking perspective

Experience Thinking underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.

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