Successful websites help users quickly and easily find information that’s relevant to them. Over time, that focus can be lost – but a web governance framework keeps users at the front and centre. We work with you to develop and implement a web governance policy.
We facilitate stakeholder workshops to identify the governance objectives, vision, mission, and strategy.
We capture and review the current governance process, roles, responsibilities, and interested parties.
We develop a RACI governance structure - including roles, permissions, workflows, procedures, and success metrics.
We pilot the draft structure with users and a specific project, then iterate the new framework as required.
We work with your organization to plan the implementation, roll-out, and adoption of the new web governance plan.
With our robust Experience Thinking framework to web governance, you get:
Experience thinking perspective
Experience Thinking underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
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