Experiences are everywhere: UX Goes Beyond Human-Digital Interactions
Interactions - and hence experiences - occur between people and other people, institutions, physical items, and more. All these interactions can...
Read more
Future Shock: your UX Strategy
A User Experience strategy is like any strategy. It is about going from your current state to a better future state. The difference is, a UX...
Read more
Persuading your Audience to Engage
When you come across a well-designed website or application, can you identify the reasons why it spoke to you? Did the design successfully...
Read more
Say what? UX Research and UX Testing
UX research and UX testing are different things. Research is about understanding people and their experiences in context. Testing is about having...
Read more
Improve Post-Pandemic UX Workspace Design with Experience Thinking
Q: What does your office design say about your company culture in 2022? A: The foundation of Experience Thinking is understanding human...
Read more
How to go from Psychology to UX Research
Where did the mindset that UX research is a profession suitable more for tech heads, or computer whizzes, come from? Was it merely the image that...
Read more
Designing for Most People, Most of the Time
This post is somewhat different from my other posts. It's a conversation I've had with design teams quite a few times over the years, this last...
Read more
We talked to our users. Now what?
Congratulations! You've completed a research study, which found a bunch of recommendations for your product or service, has been presented to...
Read more
Using the principles of experience thinking to reduce ‘no-shows’ in healthcare
It is a shocking statistic and a pure waste of precious (and stretched) resources: more than 15 million general practice appointments are missed...
Read more
How to write a UX ITT/RFP/RFQ?
As an agency, we see a lot of requests for proposals (ITTs, RFQ, ...). The quality of these RFPs differs greatly and seems to be directly linked...
Read more
Fact & Fiction: Tell a Story with Research Data
Have you ever been in a situation where you have a 100 slide deck to present in 60 minutes? Listen, we have all been there at some point, but I...
Read more
Google realizes the error of its ways
In a recent post, Jeff Verkoeyen, a software designer at Google, announced that his team will no longer support the iOS's Material UI library...
Read more
UX teams and software vendors in healthcare settings – a workshop
Last month we at Akendi got the opportunity to speak to UX colleagues working in life science settings. At the 2021 UXLS conference, organised by...
Read more
On Compassion and Conway’s Law
Have you ever sat in a team meeting of a large website restructuring project and wondered “What are we all doing here? If so, consider the...
Read more
Using Ecosystem Diagrams For Insight and Understanding in Experience Design
In order to redesign a product or service, you need to understand the system context in which it is being used and the opportunities for changing...
Read more
help you?