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Creating a well-designed interaction does more than improve usability – it can create delight. Our collection of Interaction Design blogs takes you from interaction fundamentals to examples of good and bad designs and what you can learn from them.

Research First, AI Second: Virtual Users Done Right

By Leo Poll

02.02.2026

Most AI persona tools are built on assumptions. Ours isn't, and that distinction matters more than you might think. The market is flooded with...

AI Belongs in Context, Not Just in Chat Windows

By Leo Poll

01.23.2026

We need to stop treating AI as something you visit in a separate chat interface. The current approach is backwards. The typical implementation...

AI-Generated Prototypes: Faster Routes to Better Interfaces

By Leo Poll

01.13.2026

I've noticed a shift in how teams are approaching interface development. AI-generated prototypes are becoming commonplace and, used correctly...

Interning 101: What I learned at Akendi

By Illayna Sousa-Kirpaul

10.02.2025

As I wrap up my UX internship at Akendi, I’ve taken time to reflect on how much I’ve grown over the past few months, not just in terms of design...

Design

How to Create a Reward System That Actually Works

By Dan Iaboni

05.02.2025

Gamification is everywhere these days—from fitness apps that give you badges for hitting your step goal to language-learning platforms that keep...

Design

From Design Thinking to Experience Thinking: A Transformative Approach

By Tedde van Gelderen

Design Thinking has been a cornerstone of project planning for decades, guiding organizations through innovation and problem-solving. However, as...

Design

Design Sprints Extended: Design on Track

By Tedde van Gelderen

Design Sprints as an approach to tackling design challenges has seen some adoption in design teams. And the reasons why are pretty compelling: it...

Design

Pushing Technological Boundaries But Missing the Human Touch

By Dan Iaboni

Elon Musk-led companies like Tesla and Starlink have revolutionized their respective industries, pushing the boundaries of technology and...

Design

Are the Design Systems Just Another Emperor’s Wardrobe?

By Dan Iaboni

Organizations often desire a UX design system but avoid taking the necessary steps to create the right one. A well-executed design system...

Design

A Brief Example in the Promise and Pitfalls of Self-Service

By Dan Iaboni

In many industries, self-service options have become an increasingly important aspect of user experience. While grocery stores gradually move...

Design

Is UX Research Inherently Uncreative?

By Jessika Tremblay

No. Creativity is involved in almost everything humans do. Now that we have the answer out of the way let’s discuss it. A design colleague of...

Design

A Field Guide to Great UX Prototyping

By Jonathan Pusic

A sketch on the back of a napkin, a few lines on the whiteboard, a fully interactive digital mockup - prototypes are anything that makes your...

Build

How I Became a Children’s Story Author, Sort of

By Dan Iaboni

Prologue As a User Experience (UX) Designer, I have always found it challenging to explain my profession to others. More recently, I faced...

Design

What to Measure Mathematically in UX?

By Scott Plewes

With the growing popularity of machine learning and AI, it seems the number of mathematical techniques available to understand people's...

Design

Your Customers Are Not Your Users

By Scott Plewes

When the character Guy finally tries Green Eggs and Ham (and likes it) from the book Sam-I-Am, he has transitioned from being a customer to being...

Design

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