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Testing

Making something usable is not magic. It’s a process of carefully testing and refining designs through an iterative process. Our collection of Testing blogs covers the fundamentals of testing approaches and methodologies as well as tips and techniques to hone your skills.

Research First, AI Second: Virtual Users Done Right

By Leo Poll

02.02.2026

Most AI persona tools are built on assumptions. Ours isn't, and that distinction matters more than you might think. The market is flooded with...

Design Sprints Extended: Design on Track

By Tedde van Gelderen

Design Sprints as an approach to tackling design challenges has seen some adoption in design teams. And the reasons why are pretty compelling: it...

Design

Say what? UX Research and UX Testing

By Scott Plewes

UX research and UX testing are different things. Research is about understanding people and their experiences in context. Testing is about having...

General

Our UX Community: Experience Thinkers

By Siobhan Kennedy

To continue our Akendi UX course delivery, we're sharing an interview with Tedde van Gelderen, President and Founder of Akendi and Experience...

Design

The Sweet Spot – Participant Numbers in Qualitative UX Research

By Cassandra Wiesner

Being a UX designer I conduct a lot of qualitative research, from developing personas and journey maps to validating websites and products. There...

General

An Accessible World for All

By Jessica Murray

Accessibility has become a hot topic in the design world but how do we design for it? And how do we plan for it? In a diverse world like ours, we...

Design

The Art of Asking Research Questions in Usability Testing

By Hamilton Hernandez

The first post in this series talked about the fundamentals of asking questions in UX research. This article describes how we ask questions...

Research

Why Is Usability Testing Important?

By Leo Poll

Usability Testing is an essential aspect of any user-centred approach that puts the user at the centre of the development process. Adopting...

Testing

Putting User Testing in Context

By Tobias Coe

The traditional role of user testing in the product lifecycle has changed dramatically over the last 2-3 years. User testing is one of the main...

Testing

Seeing is not always believing

By Leo Poll

We have 5 senses (some people claim they have six) and you cannot trust any of them. Cognitive psychologists studying exteroception try to make...

General

Not All Errors Are the Same

By Dan Iaboni

While driving the other day I tried to switch the radio station using the controls on my steering wheel. Instead, I accidentally redialed a...

Testing

Make it “easy to use” for “tech savvy” people

By Cindy Beggs

Have any of you heard these phrases from clients or stakeholders? We hear these often; not always at the same time, but definitely on their own. ...

General

Making the natural ‘natural’?

By Janet Bewell

Should you test in-person or remotely? What to choose when there are so many options? If the question was simply about the quality of the test...

General

Smart Watch Design Heuristics

By Seneca Brandi

Interaction design can be a delicate balancing act between meeting the needs of the user and wrestling with the limitations of the technology...

Design

Design Will Save the World

By Dominira Saul

In a recent interview with Zane Lowe of the BBC, Kanye West said that he believes that the world can only be saved through design. Ã¢â‚¬Å“I...

Design

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