New products and novel design approaches have the potential to revolutionize the market, but they also have the potential to be a complete flop. Our collection of Innovation blogs explores new technologies and breakthrough devices as well as strategies for organizations to innovate their products, methods and ideas.
By Scott Plewes
02.25.2021
In order to redesign a product or service you need to understand the system context in which it is being used and the opportunities for changing...
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By Siobhan Kennedy
02.10.2021
To kick off our training in 2021, we’re sharing an interview with Tedde van Gelderen, President and Founder of Akendi and Experience Thinkers...
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By Philip Watson
07.02.2020
Hello <<FIRST_NAME>>, We here at <<CORP_NAME>> hope you are keeping well and staying safe during these unprecedented times. We are writing...
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By Dan Iaboni
05.08.2020
A common ask from clients and students is for me to help them explain the reasons for conducting user research within their organization. While...
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By Dan Iaboni
06.27.2019
The art of mixology and UX design have a lot in common. Both balance art and science to create a pleasing experience. A mixologist combines...
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By Tedde van Gelderen
08.04.2018
In 2017, I finished writing a book on what organizations need to know to create truly connected experiences. The customer, user, citizen, client...
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By Leo Poll
04.13.2017
A little while ago Michelle wrote on this blog how bad usability nearly turned her to crime and I am sure she is not alone. However, good...
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By Leo Poll
01.19.2017
It has finally happened. Uber made it to Cambridge. Some, like myself, were looking forward to this. Others like Cambridge’s taxi firms, cannot...
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By Dominira Saul
08.23.2016
For those of us that aren’t completely cynical about the Olympic movement, the Olympic games in Rio represented a celebration of the best athletes...
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By Maya Levin
08.11.2016
What comes to mind when you hear or see the term “UX” (User Experience)? How about “Who is a user and what experience are we talking...
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By Dominira Saul
11.25.2015
In the lead-up to the new Star Wars movie, Star Wars the Force Awakens, I have been re-watching the existing Star Wars movies. Partly to acquaint...
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By Michelle Brown
06.18.2015
Your name is Andrée Aumond and you wish to book a flight from Toronto, ON, Canada to Orlando, FL, USA for two weeks, leaving the 15th of July. You...
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By Dan Iaboni
06.16.2015
"For years radios had been operated by means of pressing buttons and turning dials; then as the technology became more sophisticated the controls...
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By Dominira Saul
01.01.2015
The million dollar question that is on everyone’s mind for 2015 is whether or not consumers are ready to cut the tether that binds us to our...
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By Seneca Brandi
12.25.2014
With the holiday season upon us, and gift giving in the air, I couldn’t help but notice the recent bombardment of video game commercials on TV...
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