Innovation
New products and novel design approaches have the potential to revolutionize the market, but they also have the potential to be a complete flop. Our collection of Innovation blogs explores new technologies and breakthrough devices as well as strategies for organizations to innovate their products, methods and ideas.
Using Ecosystem Diagrams For Insight and Understanding in Experience Design
By Scott Plewes
02.25.2021
In order to redesign a product or service, you need to understand the system context in which it is being used and the opportunities for changing...
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A New UX Training Community: Experience Thinkers
By Siobhan Kennedy
02.10.2021
To kick off our training in 2021, we’re sharing an interview with Tedde van Gelderen, President and Founder of Akendi and Experience Thinkers...
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The Widening Digital Divide
By Philip Watson
07.02.2020
Hello <<FIRST_NAME>>, We here at <<CORP_NAME>> hope you are keeping well and staying safe during these unprecedented times. We are writing...
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Making the Urgent Case for User Research
By Dan Iaboni
05.08.2020
A common ask from clients and students is for me to help them explain the reasons for conducting user research within their organization. While...
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Mixology Meets UX: A Martini Recipe With An Akendi Twist
By Dan Iaboni
06.27.2019
The art of mixology and UX design have a lot in common. Both balance art and science to create a pleasing experience. A mixologist combines...
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Experience Thinking: A Book to Create Connected Experiences
By Tedde van Gelderen
08.04.2018
In 2017, I finished writing a book on what teams need to know to create truly connected experiences. The customer, user, citizen, client, guest...
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Don’t let the old stop the new!
By Leo Poll
04.13.2017
A little while ago Michelle wrote on this blog how bad usability nearly turned her to crime and I am sure she is not alone. However, good...
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Innovation? Fast follow that Uber taxi instead!
By Leo Poll
01.19.2017
It has finally happened. Uber made it to Cambridge. Some, like myself, were looking forward to this. Others like Cambridge’s taxi firms, cannot...
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Interactive experience: The new TV paradigm
By Dominira Saul
08.23.2016
For those of us that aren’t completely cynical about the Olympic movement, the Olympic games in Rio represented a celebration of the best athletes...
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How Combining UX With Interior Design Creates Smart Work Spaces
By Maya Levin
08.11.2016
What comes to mind when you hear or see the term “UX” (User Experience)? How about “Who is a user and what experience are we talking...
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The Ludicrously Missed Opportunities
By Tedde van Gelderen
02.23.2016
Working in UX has taught me one thing: Never underestimate a user’s will to take shortcuts, then question why something doesn’t work. What Makes...
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The UX of Star Wars
By Dominira Saul
11.25.2015
In the lead-up to the new Star Wars movie, Star Wars the Force Awakens, I have been re-watching the existing Star Wars movies. Partly to acquaint...
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Please Let Me Go – The Usability of Flight Booking Systems (Pt. 1)
By Michelle Brown
06.18.2015
Your name is Andrée Aumond and you wish to book a flight from Toronto, ON, Canada to Orlando, FL, USA for two weeks, leaving the 15th of July. You...
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Google Goes Gaga for Gestures
By Dan Iaboni
06.16.2015
"For years radios had been operated by means of pressing buttons and turning dials; then as the technology became more sophisticated the controls...
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