The Widening Digital Divide
By Philip Watson
07.02.2020
Hello <<FIRST_NAME>>, We here at <<CORP_NAME>> hope you are keeping well and staying safe during these unprecedented times. We are writing...
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Innovation
New products and novel design approaches have the potential to revolutionize the market, but they also have the potential to be a complete flop. Our collection of Innovation blogs explores new technologies and breakthrough devices as well as strategies for organizations to innovate their products, methods and ideas.
Making the Case for User Research
By Dan Iaboni
05.08.2020
A common ask from clients and students is for me to help them explain the reasons for conducting user research within their organization. While...
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Mixology Meets UX: A Martini Recipe With An Akendi Twist
By Dan Iaboni
06.27.2019
The art of mixology and UX design have a lot in common. Both balance art and science to create a pleasing experience. A mixologist combines...
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Experience Thinking: A New Book About Creating Connected Experiences
By Tedde van Gelderen
08.04.2018
In 2017 I finished writing a book on what organizations need to know to create truly connected experiences. The customer, user, citizen, client...
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Don’t let the old stop the new!
By Leo Poll
04.13.2017
A little while ago Michelle wrote on this blog how bad usability nearly turned her to crime and I am sure she is not alone. However, good...
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Innovation? Fast follow that Uber taxi instead!
By Leo Poll
01.19.2017
It has finally happened. Uber made it to Cambridge. Some, like myself, were looking forward to this. Others like Cambridge’s taxi firms, cannot...
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Interactive experience: The new TV paradigm
By Dominira Saul
08.23.2016
For those of us that aren’t completely cynical about the Olympic movement, the Olympic games in Rio represented a celebration of the best athletes...
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How Combining UX With Interior Design Creates Smart Work Spaces
By Maya Levin
08.11.2016
What comes to mind when you hear or see the term “UX” (User Experience)? How about “Who is a user and what experience are we talking...
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The UX of Star Wars
By Dominira Saul
11.25.2015
In the lead-up to the new Star Wars movie, Star Wars the Force Awakens, I have been re-watching the existing Star Wars movies. Partly to acquaint...
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Please Let Me Go – The Usability of Flight Booking Systems (Pt. 1)
By Michelle Brown
06.18.2015
Your name is Andrée Aumond and you wish to book a flight from Toronto, ON, Canada to Orlando, FL, USA for two weeks, leaving the 15th of July. You...
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Google Goes Gaga for Gestures
By Dan Iaboni
06.16.2015
"For years radios had been operated by means of pressing buttons and turning dials; then as the technology became more sophisticated the controls...
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Mobile Payments and Tap Technology
By Dominira Saul
01.01.2015
The million dollar question that is on everyone’s mind for 2015 is whether or not consumers are ready to cut the tether that binds us to our...
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A Primer on Gamification
By Seneca Brandi
12.25.2014
With the holiday season upon us, and gift giving in the air, I couldn’t help but notice the recent bombardment of video game commercials on TV...
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The UX of Credit: an Evolution of Trust
By Dan Iaboni
11.27.2014
If you lived in a rural community at the beginning of the 20th century you probably didn’t travel very much and many of the things you needed...
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Innovations for Niche User Needs
By Leo Poll
08.21.2014
Tech is cool. And engineers just keep inventing cool tech, often without really considering what their inventions are really going to be used for...
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