We talked to our users. Now what?
By Philip Watson
08.24.2022
Congratulations! You’ve completed a research study, which found a bunch of recommendations for your product or service, has been presented to...
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Research
Research is the backbone of good design. A thorough understanding of people’s needs is required to make things easier, faster, and more enjoyable. Our collection of Research blogs covers a range of research methods and the necessary insights to integrate them into your practice.
Fact & Fiction: Tell a Story with Research Data
By Cassandra Wiesner
12.03.2021
Have you ever been in a situation where you have a 100 slide deck to present in 60 minutes? Listen, we have all been there at some point, but I...
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A New UX Training Community: Experience Thinkers
By Siobhan Kennedy
02.10.2021
To kick off our training in 2021, we’re sharing an interview with Tedde van Gelderen, President and Founder of Akendi and Experience Thinkers...
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The Sweet Spot – Participant Numbers in Qualitative UX Research
By Cassandra Wiesner
06.18.2020
Being a UX designer I conduct a lot of qualitative research, from developing personas and journey maps to validating websites and products. There...
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Improving on “We Didn’t Ask that Question” in User Research
By Tedde van Gelderen
06.02.2020
As a user researcher, part of the work is communicating the results of our research. And to get to that moment, we engage with users and...
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Making the Urgent Case for User Research
By Dan Iaboni
05.08.2020
A common ask from clients and students is for me to help them explain the reasons for conducting user research within their organization. While...
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The Art of Asking Research Questions in Usability Testing
By Hamilton Hernandez
03.27.2018
The first post in this series talked about the fundamentals of asking questions in UX research. This article describes how we ask questions during...
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Getting Stakeholder Buy-in in UX
By Foong Ling Chen
01.22.2018
In the past year, I’ve been to a fair share of talks, panels, and conferences. Without a doubt, the question the audience always asks is, “How do...
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UX Researchers are worth their weight in gold!
By Leo Poll
12.18.2017
Does your company have an experience researcher? The answer is probably no but if you had one then she or he would be worth their weight in gold...
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The Secret to ‘Wow’ Users Through Interaction Design
By Leo Poll
10.23.2017
Interaction design is the phase almost all UX professionals enjoy the most, as this is where they finally get to create that experience that will...
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5 User Experience Research Tips You Can’t Afford To Ignore
By Geoff McCormick
10.16.2017
There was a great post in my Linkedin feed recently by Luke Wroblewski of Google, with some simple and powerful stats. It’s a great post with...
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When a Business Case is not Enough, add the Experience Case (XC)
By Tedde van Gelderen
07.05.2017
Just this morning I was reminded of something I’d used in past talks and I wanted to revisit the concept. The conversation I had was around our...
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Not Choosing Sides: Customer Experiences vs. User Experiences
By Tedde van Gelderen
04.27.2017
Ok, we’re all humans. It is a label that encompasses us all. But in experience research and design we rarely, if ever, create for or try to...
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The Art of Asking Questions in UX Research
By Hamilton Hernandez
04.18.2017
Surveys, interviews, usability tests and other UX research methods are meant to elicit information to help us clearly understand a user/customer...
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How to Create a Space for Design Thinkers, Part II
By Maya Levin
09.20.2016
In my last blog post, I talked about creating an interior space through the lens of User Experience Design (UXD). This perspective introduced the...
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