A Brief Example in the Promise and Pitfalls of Self-Service
In many industries, self-service options have become an increasingly important aspect of user experience. While grocery stores gradually move...
Read moreResearch is the backbone of good design. A thorough understanding of people’s needs is required to make things easier, faster, and more enjoyable. Our collection of Research blogs covers a range of research methods and the necessary insights to integrate them into your practice.
In many industries, self-service options have become an increasingly important aspect of user experience. While grocery stores gradually move...
Read moreNo. Creativity is involved in almost everything humans do. Now that we have the answer out of the way let’s discuss it. A design colleague of...
Read moreLast week, I had the pleasure of attending the 2024 QuantUX conference, where practitioners, researchers, and leading thinkers in UX came...
Read moreI came across this quote by Thomas Sowell (apparently, he’s a bit of a controversial figure, but I liked the quote). “When you want to help...
Read moreAs a UX researcher with a background in anthropology, I’m guilty of taking for granted the value of doing UX research to inform good design. When...
Read moreWhen the character Guy finally tries Green Eggs and Ham (and likes it) from the book Sam-I-Am, he has transitioned from being a customer to...
Read moreAny new product or service has some risk, no matter how well-researched and designed. The product owner and business has to live with that risk...
Read moreOrganizations often research to fill in key data around what they feel is sure to be a winning idea. Usually, that's what happens. However...
Read moreThere's a reason Romeo compared his love for Juliet to the light from the Sun instead of using a quantitative measurement. Math isn't the best...
Read moreWe've heard many clients feel understandably frustrated that if the users could simply WAIT (often after entering a lot of data), they'd see the...
Read moreUser research plays a crucial role in the experience design process, providing valuable insights into users' needs, preferences, and...
Read moreUX templates can be super useful. They are time savers and can give people insights into what they are templating (a persona, journey...
Read moreOn the one end, it's often critical to get the label on a specific button "right" when designing a software application because it can...
Read moreCategories matter in data analysis and information design. It is tempting to take whatever categories the system already provides (emails...
Read moreDuring a recent meetup focused on the application of ChatGPT, a startup presented their new AI-assisted music generation tool. The purpose of...
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