Back to Latest

Interaction Design Principles

It’s True: Users Don’t Know What They Want

By Lisa Min


Users don’t know what they want; this is a fact of user research. Of course, it would be great to be able to ask users “How would you design this?” or “Where would you place this call to action?” or “What do you want to see in this...

Read more

The Ludicrously Missed Opportunities

By Tedde van Gelderen


Working in UX has taught me one thing: Never underestimate a user’s will to take shortcuts then question why something doesn’t work. So, what makes sense and how can we avoid this? It makes sense to talk to and, most importantly...

Read more

Exploring the Design Principle of Hope

By Cindy Beggs


This is a time of year when I have extra and renewed hope.  It’s a very happy time for me and my family where we share a sense of hopefulness and cheer. I know we’re among the very fortunate to have this hope along with a holiday to...

Read more

Is Your Interaction Full of DUST?

By Dan Iaboni


When you are continuously evaluating your product it is easy to keep your product feeling fresh. However, if you are not able to refresh your design on a yearly basis, you need to be more strategic about when to update the design. ...

Read more

Who Are You and What is Your Story?

By Jessica Murray


Every website should tell a story in some form or another. Its design should reflect who you are and what you want to tell your users. Your story can be very literal or metaphorical, it all depends on what you have to say. People...

Read more


By Jen Hennings


So being a bit of an (massive) Apple fan-girl, I was unbelievably excited when the new iPad Pro arrived in our office at the end of last week. There’s something about that simple white box and imagery that just calls to you and tells...

Read more

Trust Me, Visual Design Matters

By Siobhan Kennedy


A look at how sharing-economy giants, Uber and Airbnb, differ in their approach to garnering trust through messaging and visual design. We’re hearing it in the news more and more, the sharing economy is growing and despite consistent...

Read more

What’s your sign? Designing for the experienced user.

By Janet Bewell


Have you ever faced this signage dilemma?  Amazing, isn’t it?  I know which way to turn for everyone else’s room but my own.* And yet, strangely, I have actually had this happen to be more than once.  Am I missing something?  Or am I...

Read more

Ethnography Experience Mapping and IoT

By Dominira Saul


In a couple of weeks Akendi, along with our partners, will be hosting IoT613, in Ottawa.  IoT613 will be a gathering of those interested in designing and coding for IoT as well as the infrastructure, and social aspects of this...

Read more

Stop “Improving” My Bathrooms

By Michelle Brown


If the goal of technology is to make our lives easier, then why am I trapped outside of a bathroom by a fancy electronic door lock, unable to enter the password even when I know what it is? The large black screen stares at me in...

Read more

Drop-downs, Radio buttons, Checkboxes… Oh My!

By Fatima Kanji


When creating forms, interaction designers are often faced with having to select a Graphical User Interface (GUI) element that dictates the interaction of option selection.  Of course, we all have rules of thumb that we follow but often...

Read more

Making Things Un-Usable (For Some)

By Michelle Brown


At the hospital where Dr. Henri J. Breault worked in Windsor, Canada, a parent rushing in with a poisoned child was a daily occurrence. Medical teams would hurry to pump the child’s stomach before it was too late, but they didn’t always...

Read more