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Research

Research is the backbone of good design. A thorough understanding of people’s needs is required to make things easier, faster, and more enjoyable. Our collection of Research blogs covers a range of research methods and the necessary insights to integrate them into your practice.

Akendi Goes to the Movies – James Bond

By Dan Iaboni

As we gear up for summer blockbusters, I thought it would be fun to take a look at how usability and user testing is represented in the fictional...

Research

How to not sabotage your own card sort: Tips for success

By Monica Zaczynski

Card sorting is a great method of exploring and understanding how users organize and label content. In our post on Card Sorting, we provided...

General

The Case for Usability Testing

By Cindy Beggs

Every year we do lots of usability testing on products that are in various states of design and/or development. Many are already in market, and...

General

When all else fails – RFTM (Reach for the Manual)

By Jen Hennings

As UX professionals, we design products and experiences that are intuitive, easy to use. What happens when a product is released that isn't...

Design

5 Things to Consider When Conducting UX Testing on Mobile Devices

By Patrick Noonan

When it comes to repeatedly creating exceptional user experiences, there are few tools in the UX practitioner's toolbox as critical as usability...

General

UX Insight: Measure Twice, Cut Once

By Shaun Illingworth

I recently attended a large UX conference - lauded as one of the largest in Canada. It was an enjoyable couple of days with some well-known and...

Research

Stellar IA: the required inputs

By Cindy Beggs

If the output is to be a stellar information architecture, what are the inputs we need? Card sorting is a technique to gain insights and...

Design

Tracking Customer Experience: Reward cards and other schemas

By Janet Bewell

Who doesn't love a good reward card? Discounts or money back on products, which I am going to buy regardless, seem good to me. Sure, I know it is...

Research

Usability Testing for Medical Systems and Devices

By Dan Iaboni

My introduction to the world of human factors and usability testing was through a book entitled, Set Phasers on Stun: and other true stories of...

Research

Journey Mapping: The devil is in the detail

By Dominira Saul

We often travel for the work that we do here at Akendi, so hotel and travel arrangements are nothing new to us. It becomes routine after a while...

General

UX Storytelling: What story are YOU telling?

By Tedde van Gelderen

There is a growing sentiment that Storytelling is an aspect of User Experience, and that it's something we need to take notice of and somehow...

General

Card Sorting: A UX Technique for IA

By Cindy Beggs

Often misunderstood or completely overlooked, Information Architecture is "a structural design of shared information environments" as stated by...

Design

Bias in UX Research

By Seneca Brandi

Bias is an inclination. Most Biases - like preferring the smell of perfume instead of garbage, or assuming someone who's shivering is cold - are...

Research

Your mobile device: at work and at play

By Cindy Beggs

Is there a distinction between Ã¢â‚¬Å“workÃ¢â‚¬Â technology and personal technology? The distinction is increasingly blurred as technological...

Research

Usability Testing is NOT Public Opinion Research

By Dominira Saul

This week it was brought to my attention that the Canadian Government was reviewing the standing offers that pertained to Public Opinion...

Research

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