The Importance of User Expectations in Experience Design
In personality psychology, we talk about traits and states. Traits are said to be stable characteristics across situations, like being...
Read moreResearch is the backbone of good design. A thorough understanding of people’s needs is required to make things easier, faster, and more enjoyable. Our collection of Research blogs covers a range of research methods and the necessary insights to integrate them into your practice.
In personality psychology, we talk about traits and states. Traits are said to be stable characteristics across situations, like being...
Read more
In the context of a discussion around information architecture, (IA), definitions are fairly plentiful and even synonymous terms exist, like...
Read more
As we know, successful product innovation is something that all product managers strive for. There are plenty of resources out there that provide...
Read more
I had the pleasure of attending this years' ACM CHI conference on Human Factors. I tore myself away from the excitement at the Akendi booth (yes...
Read more
Journey Mapping is becoming an increasingly popular tool in the UX world. They are often used to gain a better understanding of the overall...
Read more
When we talk about user research, we're including the narrower activity of usability testing. Usability testing is, like all user research...
Read more
What does an association for medical professionals have in common with an Internet domain name registration authority? Both have members...
Read more
Member research is an often-overlooked element in the growth of an association, however, when used effectively it offers value far beyond simple...
Read more
A website is more than another outbound communications channel; it is a critical business tool. For businesses it can drive sales, and profits...
Read more
We recently completed a customer journey (or experience) mapping activity as part of a project. It was done to help capture the company's...
Read more
In today's world of ever-changing technology where the “latest and greatest" is constantly being advertised as being the next best thing, why is...
Read more
Recently, I enjoyed a fantastic vacation in the tropics with my family. The travel was long, with three connections and over twelve hours in...
Read more
At some point during a discussion of project deliverables, confusion will result due the similarity of scenarios: user's stories and usage cases...
Read more
In a number of projects, I've had the opportunity to dig deep into the concept of user personas and their application. User personas are...
Read more
Often in our work with organizations , where we are helping to re-design a website or scrapping an old intranet and starting over or creating a...
Read moreError! Blog Footer Not Available.. Please try again later..
I am Sorry! Blog Footer Not Available.. Please try again later..