Closing Communication & Workflow Gaps with Technology
By Cindy Beggs
01.31.2017
The original title I was going to give this post was: “Better Communication or More Tools? Pick One.” I chose the other title because I think...
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By Cindy Beggs
01.31.2017
The original title I was going to give this post was: “Better Communication or More Tools? Pick One.” I chose the other title because I think...
Read moreBy Cindy Beggs
08.25.2016
I think information architecture, (IA), is a fascinating topic and an IA is a very fulfilling thing to construct. So why is it that, during the...
Read moreBy Cindy Beggs
07.05.2016
When it comes to site redesign projects, we must be discriminative when choosing content. In the library sciences world (I am a librarian) we...
Read moreBy Cindy Beggs
03.08.2016
I’m a librarian and I work in the user experience, (UX), field. From time to time when I tell people that I’m a librarian and I work in UX I see...
Read moreBy Cindy Beggs
12.24.2015
This is a time of year when I have extra and renewed hope. It’s a very happy time for me and my family where we share a sense of hopefulness and...
Read moreBy Cindy Beggs
10.15.2015
If you look around at product design processes, you find out that there are almost as many as there are products. While some differ simply in...
Read moreBy Cindy Beggs
08.04.2015
Have any of you heard these phrases from clients or stakeholders? We hear these often; not always at the same time, but definitely on their own. ...
Read moreBy Cindy Beggs
04.15.2015
Every year we do lots of usability testing on products that are in various states of design and/or development. Many are already in market, and in...
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12.18.2014
If the output is to be a stellar information architecture, what are the inputs we need? Card sorting is a technique to gain insights and...
Read moreBy Cindy Beggs
10.02.2014
Often misunderstood or completely overlooked, Information Architecture is "a structural design of shared information environments" as stated by...
Read moreBy Cindy Beggs
09.04.2014
Is there a distinction between “work” technology and personal technology? The distinction is increasingly blurred as technological devices become...
Read moreBy Cindy Beggs
06.26.2014
In the context of a discussion around information architecture, (IA), definitions are fairly plentiful and even synonymous terms exist, like...
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05.01.2014
As Canadians, we are well-known for apologizing for things even when they aren’t our fault. As human beings, we are often surprised when something...
Read moreBy Cindy Beggs
03.27.2014
When we talk about user research, we’re including the narrower activity of usability testing. Usability testing is, like all user research...
Read moreBy Cindy Beggs
02.24.2014
A website is more than another outbound communications channel; it is a critical business tool. For businesses it can drive sales, and profits...
Read moreAbout Akendi
Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.