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Philip Watson

Philip Watson

Senior UX Architect

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Digital inclusion and service delivery in post-covid world – workshop insights

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By Philip Watson

On 30th of April, 2020, Akendi & CW successfully facilitated an online discussion on “Adjusting business service delivery to a changed world”. Participants enjoyed 2 sweet and short...

On 30th of April, 2020, Akendi & CW successfully facilitated an online discussion on “Adjusting business service delivery to a changed world”. Participants enjoyed 2 sweet and short inspiring UX talks, by Marek Pawlowski (MEX) and Tara...

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Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.

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Akendi is an Experience Thinking™ innovation firm in digital user experiences. We are Service Design & User Experience specialists consulting for companies and organizations. Located in Toronto and Ottawa, Canada as well as London and Cambridge, UK.