The first time in your career that you notice things have changed since you started is a pretty exciting milestone. In a young industry like UX, this doesn’t take long. The biggest changes I have noticed have been in the mobile space. Specifically, I can remember a time when designing mobile experiences meant only designingRead more
When it comes to repeatedly creating exceptional user experiences, there are few tools in the UX practitioner’s toolbox as critical as usability testing. As mobile has become such a crucial domain for User Experience, mobile usability testing has played a critical role in shaping the usability of mobile experiences. In this article I will discussRead more
Interaction consistency may be one of the most widely accepted pillars of usable interaction design. This seemingly simple concept can act as a double-edged sword and has lead many interface designers to make serious UX design errors in the name of consistency. Akendi’s 12 Interaction Design Principles, include 3 different types of interaction consistency: SystemRead more
If you’ve ever tried to pinch, squeeze, tap or swipe a non-touch screen, you already understand why the Leap Motion controller was created. For only $80, this iPod Nano sized device promises to turn any screen into a multi-touch display. Before its release, countless teaser videos emerged online showing users seamlessly interacting with the deviceRead more
Growing up an avid Star Wars fan, it was always my dream to have a robot like R2-D2. In case you aren’t familiar, R2-D2 is the trashcan looking robot who is one of the main characters in the Star Wars trilogy (he’s in the new ones too, but I think it’s best for everyone thatRead more
(Click here to watch our video on User Groups & Personas.) In a number of projects, I’ve had the opportunity to dig deep into the concept of user personas and their application. User personas are generally considered a side dish in the otherwise usability testing and interaction design heavy menu of a user experience professional’sRead more
Like most people today, I learned most of what I know from television. My first lesson in user research came in 1991 when I saw an episode of The Simpsons entitled, “Oh Brother Where Art Though’. In case you don’t have that particular episode etched into your brain like I do, the basic premise isRead more
I recently had a conversation with a client where the topic of drag-and-drop was brought up. They had been using drag-and-drop in one of their products because they considered it an intuitive way for their customers to interact with their software. Through the conversation I realized we had stumbled on some common misconceptions around whatRead more
Akendi is a product strategy, user experience design and usability research firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, service or bricks-and-mortar interactions. We work shoulder-to-shoulder to optimize the experiences you deliver. Akendi Corporate Overview (PDF).
Experience Thinking innovation firm in Product UX Strategy, User Experience Design & Usability Testing for Companies: Toronto, Ottawa, Montreal, Vancouver, Canada.
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