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Lisa Min

Lisa Min

Akendi Alumnus

Lisa loves when a new product she comes across just 'gets' her; it's like meeting a new friend that seems to have known her for years. She has worked hard for 8+ years applying user-centred design processes to help create these delightful user experiences for clients in healthcare, transportation, finance, telecom and more. Not only does she enjoy working with clients to help them understand their users better, she is also enthusiastic about teaching others on UX strategy, research, and design. She truly believes that successfully applying UX principles when developing new products or re-designing existing products can make the world a happier place for users everywhere. Prior to joining Akendi, Lisa worked as a Consultant for Deloitte and The Interactive Media Lab and also as a Product Manager for FreshBooks. Lisa holds a BASc and MASc in Industrial Systems Engineering specializing in Human Factors and User-Centred Design from the University of Toronto. Outside of work, you can find her either with her nose in a book, hunting for delicious foods, climbing mountains, or teaching/practicing yoga.

A Brief Look Into the History of Landing Page Design

By Lisa Min

09.02.2016

If you’ve never had a chance to look back through internet archives, I would highly recommend you do.  It’s a fascinating look into the history of digital design and it’s interesting to look at the various trends that occur across...

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‘I feel as though I’m cheating…’

By Lisa Min

26.11.2015

A client once said this to me after watching his very first focus group session.  The concept of getting answers to questions from real potential users was foreign to him.  This comment didn’t come as a surprise to me as many other...

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GO Train – An Experience Review

By Lisa Min

15.09.2015

I’ve recently relocated outside of the Greater Toronto Area and find myself commuting into Toronto on the GO Train quite frequently. In the early days, when I was first learning how the whole system works, I made my fair share of...

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3 Books Every User Researcher Should Read

By Lisa Min

25.08.2015

Before the beginning of every summer, I like to research and choose my summer reading list.  I try to balance my list with fiction and non-fiction books, alternating as I read on.  So with about a month left of sunny skies and warm...

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Experience Mapping VS. Task Analysis

By Lisa Min

11.08.2015

Experience Mapping is becoming an increasingly popular tool in the UX world.  They are often used to gain a better understanding of the overall customer/user experience across all platforms and touchpoints. Creating an experience map...

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The Impact of Pinterest on Design

By Lisa Min

28.05.2015

It’s been over five years since the launch of the addictive photo sharing website, Pinterest. And the impact that it has had on visual and interaction design continues to live on today. Over the last few years we’ve seen a significant...

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5 Tips to Wireframing in Teams

By Lisa Min

19.03.2015

Designing intentional interactions is a fun and creative activity that is rooted in research and typically expressed and iterated on using wireframes.  There are several different approaches to wireframing in the interaction design...

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Couch Commerce

By Lisa Min

04.12.2014

It’s December and if you haven’t already started your holiday shopping, you may be dreading the inevitable crowds and line-ups at your local shopping centre. It’s hard to believe that just a short 20 years ago, facing the crowds would...

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Designing for ‘women’? You’re doing it wrong

By Lisa Min

18.09.2014

Designing for women is a topic that many people have addressed and was recently brought to my mind when shopping for various sporting goods. I became frustrated by the selection for women in comparison to what was offered to men...

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Innovation Techniques in Disguise: Hooked book review

By Lisa Min

19.06.2014

As we know, successful product innovation is something that all product managers strive for.  And there are plenty of resources out there that provide various tips and tricks on how to achieve product innovation success. Well, I’ll let...

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Experience Mapping vs. Task Analysis

By Lisa Min

24.04.2014

Experience Mapping is becoming an increasingly popular tool in the UX world.  They are often used to gain a better understanding of the overall customer/user experience across all platforms and touchpoints. Creating an experience...

Read more