TELECOM UX:
STAYING AHEAD TAKES AGILITY AND SPEED

In the highly competitive telecom industry, everything hinges on your customers and how quickly you can respond to their evolving needs.
THE CHALLENGE

Differentiation is tough, and competition is tougher

In the fast-paced race against competitors and new entrants, optimizing efficiency and user experience is crucial not only to achieve a first-to-market advantage but also to ensure consistent customer satisfaction.

OUR RECOMMENDATIONS

1

GAIN USER INSIGHT

Understand users' evolving behaviors to meet their needs and keep them coming back for more.
OUR RECOMMENDATIONS

2

UNIFY YOUR ECOSYSTEM

Design products and services into an integrated ecosystem for a seamless experience that considers the entire lifecycle.
OUR RECOMMENDATIONS

3

REINFORCE YOUR BRAND

Apply a consistent, modern, and instantly recognizable design to stay top-of-mind with your customers and enhance the perception of your services.

Our design approach is always to reduce complexity so that it's easier for your teams to work together and for customers to understand and engage with your services.

TEDDE VAN GELDEREN President, Akendi
CLIENTS WE'VE HELPED WITH INTENTIONAL EXPERIENCES
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TELECOM CLIENTS WE’VE HELPED
  • Clear-Com
  • Fido
  • Koodo
  • Ooredoo
  • Rogers
  • Telecom Italia Group
  • Telus

How can we help_hand help you?