Telecom UX Design Work, Toronto, Ottawa, Canada

Work

Telecom

TELECOM UX:
STAYING AHEAD TAKES AGILITY AND SPEED

In the fiercely competitive telecom industry, success hinges on your customers and your ability to swiftly respond to their evolving needs.

THE CHALLENGE

Differentiation is tough,
and the competition is tougher

In the fast-paced race against competitors and new entrants it is crucial to design products and services into an integrated ecosystem for an experience that considers the entire lifecycle.

Our design approach aims to simplify complexity, foster seamless teamwork within your organization and create an intuitive experience for your customers to engage with your services.

TEDDE VAN GELDEREN President, Akendi

Telus

Product UX Testing

Rogers & BAF

Television Accessibility Journey Mapping

Blog

The Art of Asking Questions in UX Research

By Hamilton Hernandez

Surveys, interviews, usability tests and other UX research methods are meant to elicit information to help us clearly understand a user/customer, their needs and their experience when using a...