The City of Markham improves residents' access to government services and creates a sense of pride with the redesign of its website.
User Research, Responsive Web UX Design, Content Audit, Usability Testing, Style Guide, Front-end Development
The City of Markham improves residents' access to government services and creates a sense of pride with the redesign of its website.
The City of Markham is home to a growing and diverse population in the Greater Toronto Area. The City is recognized as being a leading, innovative, dynamic and change oriented municipality with a strong drive for excellence but its website didn't reflect their reputation.
Akendi conducted stakeholder workshops and user interviews to determine both organizational and user goals, defining who was using the website and when. Akendi then completely restructured the website, making information available in a way that makes sense to residents, whether they are at home or using their mobile devices on-the-go.
The visual design uses a bright, lively colour palette to create a sense of energy while the photography highlights areas to promote civic pride and entice exploration.
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