Embedding Experience Thinking Into Landmark

Landmark Information is a leading provider of land and environmental information services to property professionals. Providing system users with a seamless ordering process is integral to Landmark's core values and business strategy.

PROJECT

In-house Training & Virtual Experience Team (VXT™)

INDUSTRY

Real Estate & Construction Case study | PDF

Many online portals were operating as standalone systems that involved laborious manual processes and the corporate UX training course needed to satisfy the diverse requirements of all key stakeholders.

We were so impressed with the standard of the workshop and Leo's in-depth knowledge of the subject that we chose Akendi to run an onsite training workshop across our product development teams, so we could apply UX principles into our product designs going forwards.

Client, Landmark

THE CHALLENGE

Client, Landmark

OUR APPROACH

Further to liaising with the Group's departmental Product Managers to understand their different objectives, Akendi's training team prepared and delivered a bespoke User Experience Researcher (CXR) course, covering all UX principles, to ensure participants had a clear understanding of UX creation processes, as well as the tools and techniques needed to carry out in-depth UX research for all future projects.