Expert Support for Tool UI Design through Virtual Experience Team

Connected Places Catapult (CPC) needed additional UX expertise to support their internal development team. Through Akendi's Virtual Experience Team (VXT) service, we provided embedded UX support to help CPC deliver better user experiences for their digital tools and platforms.

PROJECT

Virtual Experience Team, Usability Testing, Interaction Design, Strategy, Web Strategy

INDUSTRY

Government & Public Services

Our VXT specialists worked closely with CPC's development team, providing strategic guidance on user interface design, conducting usability testing, and implementing interaction design improvements that enhanced the overall user experience.

The collaboration resulted in improved user interfaces and enhanced user experiences across CPC's digital tools, while building internal UX capabilities within their team.

Client testimonial

THE CHALLENGE

Connected Places Catapult needed to scale their UX capabilities quickly without the overhead of permanent hires. They required senior UX expertise to work alongside their existing development team and help improve the user experience of their digital platforms and tools.

Through our Virtual Experience Team service, we provided CPC with immediate access to senior UX professionals who integrated seamlessly with their existing team structure. This approach allowed CPC to scale their UX capabilities without the overhead of permanent hires.

OUR APPROACH

Our specialists conducted comprehensive usability reviews, provided strategic UX guidance, and worked collaboratively with CPC's developers to implement user-centred design improvements across their digital platforms.