User Experience Research
Virtual-UK (UK) - Nov, 2020

UX training
UX training and certification

Check out our upcoming UX Research training dates:

User Experience Research
17 Nov

More Virtual-UK courses


Arm yourself with a robust research toolkit that will help you uncover deep behavioural insights on user needs and motivations. Gain the necessary techniques to guide and positively impact the user experience of your mobile, web, or product designs.

What You Will Learn

  • Customer and user experience research techniques
  • Guidelines for creating an effective research approach
  • Methods for collecting user and customer experience requirements
  • How to focus research to guide experience design and development efforts
  • Methods for planning effective research projects
  • Hands-on experience utilizing UX research techniques
User Experience Research Training Outline

Introduction

  • Introduction to customer and user experience research
  • Reasons to conduct customer and user research
  • When to do research

Requirements Gathering Techniques

  • Business strategy vs. experience strategy
  • Customer personas and customer segmentation
  • Customer experience research methods
  • User experience research methods

User Experience Research Integration

  • Research methods for task analysis, experience journey mapping and usability testing
  • Selecting the right experience research methods
  • Planning for experience research

Communicate your findings

  • Developing user personas and profiles
  • Understanding usage scenarios

Course duration

1 day virtual online, 9:30am – 5:00pm full day session with a one-hour lunch break.



User Experience Research
17 Nov

More Virtual-UK courses

Is this training right for me?

We assume little awareness of the user experience & usability field. Our courses are appropriate for anyone working in the creation of digital products and want to learn about the process, tools and techniques to create successful user experiences. The courses are not focussed on how to use specific software applications like Photoshop or Axure.


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Cancellation Policy

Things don't always work out! After you register, if something changes and you have to cancel:

- 30 business days prior to the start date the fee is totally refundable minus a 5% administration fee.

- 20 business days prior to the start date is 50% refundable, plus a 5% administration fee.

- 10 business days before training start day, no refund. Acceptance of transfer of dates is at Akendi's discretion and may incur a nominal fee.

Also, we require a minimum of four participants for a course to go ahead.

In the unlikely event that we do not attain the minimum class size, we retain the right to cancel the course. If this happens, we will inform participants at least five business days before the course date and either issue a full refund or re-book your course to a later date, if preferred.


Training questions? See our FAQ section, email training@akendi.co.uk
or +44 2035982601

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What past attendees have said

“Great overview of the process involved – just have to convince my office!”

Participant,
Intro to UX Design and Experience Thinking

WE HAVE SUCCESSFULLY TRAINED OVER
3500
Practitioners in UX Design, Research & Testing
View Our Portfolio

Training questions? See our FAQ section, email training@akendi.co.uk
or +44 2035982601

UX Certifications

User experience Designer™ (CXD™) Certification

User experience Researcher™ (CXR™) Certification

UX Training Courses

Intro to UX Design
& Experience Thinking
User Experience Research
Information Architecture
Interaction Design
Visual Design for UX
Experience Mapping
Service Design*
(can be part of CXD, ask us!)
Usability Testing
Days
  • 5
  • 5

UX Certifications

User Experience Designer™ (CXD™) Certification

This is our design program. Courses cover experience design to give the UX designer a deep and comprehensive understanding of a UX design process and the knowledge to apply it.

This course includes 5 full days of training and a 3-hour certification exam.

User experience Researcher™ (CXR™) Certification

This is our research program. Courses cover research and testing to give the UX researcher a deep and comprehensive understanding of a UX research process and the knowledge to apply it.

This course includes 5 full days of training and a 3-hour certification exams.

UX Training Courses

Introduction to User Experience Design
& Experience Thinking
User Experience Research
Information Architecture
Interaction Design
Visual Design for UX
Experience Mapping
Service Design* (can be part of CXD, ask us!)
Usability Testing (2-days)
Days
  • 5
  • 5

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.