UX TRAINING

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EXPERIENCE THINKING

BROADEN YOUR UX PERSPECTIVE KNOWLEDGE PROCESS

Get certified and learn comprehensive UX methodologies by industry experts and connect to your audience.

Become a UX expert

Finely tuned
methodology

We have an arsenal of proven tools and know how and where to apply each one. We take the guesswork out of how to achieve the optimal design solution to meet your business goals.

Comprehensive body
of knowledge

With over 15+ years of teaching UX we've taken the results of our research and testing and distilled it down into actionable guidelines, best practices and proven methodologies.

Practical
approach

Our training is pragmatic, useful and actionable. Whether you attend in person at our space or invite us to consult at your place of business, the knowledge you receive can be put into action.

The courses helped my business because they showed me a pathway to achieving some of my business objectives. They provided processes I could implement that would allow me to articulate the rationale for the choices of our design and business teams.

Lisa Heath,

CEO, MediResource

The courses helped my business because they showed me a pathway to achieving some of my business objectives. They provided processes I could implement that would allow me to articulate the rationale for the choices of our design and business teams.

Lisa Heath,

CEO, MediResource

The courses helped my business because they showed me a pathway to achieving some of my business objectives. They provided processes I could implement that would allow me to articulate the rationale for the choices of our design and business teams.

Lisa Heath,

CEO, MediResource

Learning your way

Our UX training has evolved to accommodate the way you want to learn.

UX COURSES & CERTIFICATIONS

DELIVERY METHODS

Live virtual

In-person

Self-paced

Our UX courses cover everything from Interaction, Service Design, Research, and Usability Testing to Experience Mapping. Take one course or multiple and get certified.

Learn More

UX Designer certification

DELIVERY METHODS

Live virtual

In-person

Self-paced

Surround yourself with like-minded individuals for a full week of engaging discussions, inspiring connections, and boundless insights.

Learn More

UX researcher certification

DELIVERY METHODS

Live virtual

In-person

Self-paced

Surround yourself with like-minded individuals for a full week of engaging discussions, inspiring connections, and boundless insights.

Learn More

Workshops

DELIVERY METHODS

Live virtual

In-person

Self-paced

Surround yourself with like-minded individuals for a full week of engaging discussions, inspiring connections, and boundless insights.

Learn More

UX COURSES & CERTIFICATIONS

DELIVERY METHODS

Live virtual

In-person

Self-paced

Our UX courses cover everything from Interaction, Service Design, Research, and Usability Testing to Experience Mapping. Take one course or multiple and get certified.

Learn More

UX Designer certification

DELIVERY METHODS

Live virtual

In-person

Self-paced

Surround yourself with like-minded individuals for a full week of engaging discussions, inspiring connections, and boundless insights.

Learn More

UX researcher certification

DELIVERY METHODS

Live virtual

In-person

Self-paced

Surround yourself with like-minded individuals for a full week of engaging discussions, inspiring connections, and boundless insights.

Learn More

Workshops

DELIVERY METHODS

Live virtual

In-person

Self-paced

Surround yourself with like-minded individuals for a full week of engaging discussions, inspiring connections, and boundless insights.

Learn More

Join our upcoming session

Creating customer and user experiences requires a team of people with different backgrounds. To be effective, they all need to speak the same language and work to the same process. Take a look below at our next available training sessions.

Toronto, CAN

JUNE

3-7

2024

Hybrid session

Learn More

Ottawa, CAN

SEPTEMBER

22-26

2024

Hybrid session

Details Coming Soon!

Montreal, CAN

DECEMBER

1-5

2024

Hybrid session

Details Coming Soon!

Ottawa, CAN

JANUARY

2-6

2025

Hybrid session

Details Coming Soon!

Ottawa, CAN

FEBRUARY

10-14

2025

Hybrid session

Details Coming Soon!

Toronto, CAN

MARCH

8-12

2025

Hybrid session

Details Coming Soon!

find the right fit for your team

Contact us for custom training solutions.

GET IN TOUCH

Have questions?

Check out our FAQs. If you still can't find the answer you're looking for, send us a message at training@akendi.com.

GENERAL QUESTIONS

Is this training right for me?

We assume little experience in the user experience field. The courses are appropriate for anyone working in the creation of digital products who wants to learn about the process, tools and techniques to create successful user experiences. The courses are not focussed on how to use specific software applications like Photoshop, Sketch or Figma. We recommend that you read carefully through the course descriptions before registering to get a sense of the course content and outcomes to determine if the courses are a good fit for you.

What is live virtual training?

Training sessions indicated as live virtual are taught online by Akendi instructors leading and interacting with you in real time via video, interactive exercises, and collaboration software. What you would need is a computer setup with high speed internet, webcam, and a modern browser like Chrome.

Do I have to take all the courses in one week? Or, can I spread them out?

Courses can be taken one at a time over a two-year period. However, by registering for the full week you can pay for the certification, which works out to less than the individual courses when added up.

Are there any prerequisites to taking the courses, or certifications?

There are no specific prerequisites for the courses.

English is not my native language. Do I need a TOEFIL, ILTS or GRE score to attend??

Though English language test scores are not required for any of our courses, the course content revolves around abstract concepts and requires a firm grasp of the English language. We recommend a fairly high English language proficiency to ensure that all concepts and exercises are followed and understood (approximately TOEFL 80-90 score, IELTS 5.0 - 6.0 points, TOEIC 785-944 points).

Is there a cut-off date to register?

Registration will stay open until the start of training or a maximum number of students have been reached.

Do I have to complete the courses within a certain timeframe?

Most participants complete the certification within a one-week intensive program, however, if you are completing certification through individual courses you have two years to complete. If more time is required, you may request an extension by emailing training@akendi.com.

When do you post training schedule?

We try to post at least three months out. When we have a new schedule we will post it on the website and typically Eventbrite too. If you would like to be notified of upcoming courses, please send an email to training@akendi.com

Gain foundational knowledge

Begin your UX journey with our training.

Enroll now

Meet our instructors

A collective of industry experts ready to share practical insights, wisdom, and real-world examples.

Tedde van Gelderen

President

Tedde infuses Akendi, its services and methodology with his drive to make customer and user experiences go beyond a singular product or service.

Leo Poll, PhD

President Akendi UK

Leo thrives on turning technical possibilities into practical solutions by approaching challenges from an end-user perspective with a keen business sense.

Daniel Iaboni, PhD

Chief Experience Officer

Since 2009, Dan has crafted exceptional website and interface designs to enhance experiences between users, their environment, and their tools.

Scott Plewes

Chief strategy officer

In the last twenty-five years, Scott has specialized in business strategy, product design, and development in the high-tech sector, with a focus on experience design.

Tedde van Gelderen

President

Tedde infuses Akendi, its services and methodology with his drive to make customer and user experiences go beyond a singular product or service.

Leo Poll, PhD

President Akendi UK

Leo thrives on turning technical possibilities into practical solutions by approaching challenges from an end-user perspective with a keen business sense.

Daniel Iaboni, PhD

Chief Experience Officer

Since 2009, Dan has crafted exceptional website and interface designs to enhance experiences between users, their environment, and their tools.

Scott Plewes

Chief strategy officer

In the last twenty-five years, Scott has specialized in business strategy, product design, and development in the high-tech sector, with a focus on experience design.

Clients we've supported with intentional experiences

VIEW MORE CLIENTS

Explore expert perspectives

Explore expert perspectives

PDF

Akendi's 7 ux design principles

At Akendi, we follow these seven ux principles whenever we create ux designs, conduct heuristic reviews, or analyze the results of a usability test.

Akendi 7 UX Design Principles Poster PDF

How I became a children's story author, sort of

Prologue As a User Experience (UX) Designer, I have always found it challenging to explain my profession to others. More recently, I faced an even greater challenge...

A field guide to great ux prototyping

A sketch on the back of a napkin, a few lines on the whiteboard, a fully interactive digital mockup – prototypes are anything that makes your ideas more tangible. Ranging..

Importance of experience design

Tedde van Gelderen, President of Akendi, at Ryerson University in Toronto, Canada.

well established ux training

3,500 +

Trained professionals

1,500 +

Companies trained

6 +

Training locations

Our Story

Since 2007,we have delivered professional training in best practices for human-centred design, helping over 4,000 professionals from a wide array of teams to integrate core UX principles in their work so they may become leaders in product and service innovation.

We are a collective of actively working industry experts who teach courses. We bring expert insight, wisdom and examples to the forefront of the learning experience. Our goal is to improve the way experiences are created for customers, citizens and users.

Join our growing number of learners that already work in the UX field or are tasked to do UX activities. Become an Experience Thinker!

How can we help you?

let’s chat