Usability testing gives deep and repeatable insights that help prevent unusable products from reaching the marketplace. Gain robust techniques for obtaining feedback from end users throughout product design, and learn how to identify new opportunities for design improvement.
What You Will Learn
The role of usability testing in the UX design process
Usability testing techniques and how to set up a usability test
Approach to identify and recruit appropriate test participants
How to facilitate test sessions and analyze the resulting data
Methods for turning usability test results into recommendations
Practice conducting usability testing through hands-on exercises
Usability Testing Training Outline
Reasons to conduct usability testing
Types of usability testing
Pros and cons of expert vs. user-based usability evaluation
Fitting usability testing into the design process
Usability Testing Methods
Usability testing software tools
Formative and summative usability testing
Avoiding common usability testing errors
Conducting test sessions
Capturing test session data
Remote usability testing vs. co-located testing
Testing high fidelity vs. low fidelity prototypes
Retrospective and automated testing
Analysis & Reporting
Analyzing the data
Turning test results into design recommendations
Cost justifying usability testing
Standard for reporting usability results
2 day, 9:00am – 4:30pm full day sessions with a one-hour lunch break.
The first day will be focused on the fundamentals of usability testing, the second day will have mainly hands-on exercises to increase your skills in doing actual usability testing.
We assume little awareness of the user experience & usability field. Our courses are appropriate for anyone working in the creation of digital products and want to learn about the process, tools and techniques to create successful user experiences. The courses are not focussed on how to use specific software applications like Photoshop or Axure.
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Things don't always work out! After you register, if something changes and you have to cancel:
- 30 business days prior to the start date the fee is totally refundable minus a 5% administration fee.
- 20 business days prior to the start date is 50% refundable, plus a 5% administration fee.
- 10 business days before training start day, no refund. Acceptance of transfer of dates is at Akendi's discretion and may incur a nominal fee.
Also, we require a minimum of four participants for a course to go ahead.
In the unlikely event that we do not attain the minimum class size, we retain the right to cancel the course. If this happens, we will inform participants at least five business days before the course date and either issue a full refund or re-book your course to a later date, if preferred.
Training questions? See our FAQ section, contact firstname.lastname@example.org or +1.416.855.3367 x0
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Akendi is a human experience design firm, leveraging equal parts
experience research and creative design excellence. We provide
strategic insights and analysis about customer and user behaviour and
combine this knowledge with inspired design. The results enable
organizations to improve effectiveness, engage users and provide
remarkable customer experiences to their audiences.
Akendi is an Experience Thinking™ innovation firm in user experiences. We are a usability and ux training provider for teams, companies and organizations. Delivering in Toronto, Montreal, Ottawa, and your office in Canada.