User Experience Research
London (UK) - Mar, 2019

UX training
UX training and certification

Check out our upcoming UX Research training dates:

User Experience Research
19 Mar

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Arm yourself with a robust research toolkit that will help you uncover deep behavioural insights on user needs and motivations. Gain the necessary techniques to guide and positively impact the user experience of your mobile, web, or product designs.

What You Will Learn

  • Customer and user experience research techniques
  • Guidelines for creating an effective research approach
  • Methods for collecting user and customer experience requirements
  • How to focus research to guide experience design and development efforts
  • Methods for planning effective research projects
  • Hands-on experience utilizing UX research techniques
User Experience Research Training Outline

Introduction

  • Introduction to customer and user experience research
  • Reasons to conduct customer and user research
  • When to do research

Requirements Gathering Techniques

  • Business strategy vs. experience strategy
  • Customer personas and customer segmentation
  • Customer experience research methods
  • User experience research methods

User Experience Research Integration

  • Research methods for task analysis, experience journey mapping and usability testing
  • Selecting the right experience research methods
  • Planning for experience research

Communicate your findings

  • Developing user personas and profiles
  • Understanding usage scenarios

Course duration

1 day, 9:30am – 5:00pm full day session with a one-hour lunch break.



User Experience Research
19 Mar

More London courses

Is this training right for me?

We assume little awareness of the user experience & usability field. Our courses are appropriate for anyone working in the creation of digital products and want to learn about the process, tools and techniques to create successful user experiences. The courses are not focussed on how to use specific software applications like Photoshop or Axure.



Venue

Euston Tower
Sydney Room, Level 33
286 Euston Road
London, NW1 3DP
United Kingdom

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Cancellation Policy

Training program cost is per person as stated with a minimum 4 participants per course. Akendi reserves the right to cancel a scheduled training session up to 5 business days prior to the training if a minimum class size of 4 participants has not been attained. Akendi is not responsible for any travel or other costs incurred as result of a cancellation.

A full refund is provided if you cancel more than 4 weeks prior to training start date. We provide a 50% refund between 4 and 2 weeks before a course. No refunds when cancelling within 2 weeks of course start date.

If paying by invoice and you have to cancel a course, a credit note will be issued. If after application of the credit note there is a remaining balance, you must pay the outstanding amount.


Copyright & Recording

All Akendi course materials are copyrighted and owned exclusively by Akendi Inc. Each participant of our training courses agrees not to copy, modify or publish training materials and handouts.

Akendi does not allow any audio / visual recording of any kind in our training sessions.


Training questions? See our FAQ section, email training@akendi.co.uk
or +44 2035986425

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What past attendees have said

“Loved the course! A must-do for all those obsessed with the world of organisation!”

Participant,
Information Architecture Training

WE HAVE SUCCESSFULLY TRAINED OVER
2580
Practitioners in UX Design, Research & Testing
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Training questions? See our FAQ section, email training@akendi.co.uk
or +44 2035986425

UX Certifications

User experience Designer™ (CXD™) Certification

User experience Researcher™ (CXR™) Certification

UX Certification Courses

Intro to User
Experience Design
& Experience Thinking
User Experience Research
Information Architecture
Interaction Design
Visual Design for User Experiences
Experience Mapping
Service Design
Usability Testing
Days
  • 5
  • 5

UX Certifications

User Experience Designer™ (CXD™) Certification

This is our design program. Courses cover experience design to give the UX designer a deep and comprehensive understanding of a UX design process and the knowledge to apply it.

This course includes 5 full days of training and a 3-hour certification exam.

User experience Researcher™ (CXR™) Certification

This is our research program. Courses cover research and testing to give the UX researcher a deep and comprehensive understanding of a UX research process and the knowledge to apply it.

This course includes 5 full days of training and a 3-hour certification exams.

UX Certification Course list

Introduction to User Experience Design
& Experience Thinking™
User Experience Research
Information Architecture
Interaction Design
Visual Design for UX
Experience Mapping
Service Design (can be part of CXD)
Usability Testing (2-days)
Days
  • 5
  • 5