Introduction to UX Design
& Experience Thinking
Ottawa - Feb, 2019

UX training
UX training and certification

Check out our upcoming Intro to UX training dates:

Introduction to UX Design
25 Feb

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Understand the value of experience design, its place in the product development process and how to successfully bring it into your organization. Discover how integrating a user centered approach will help you deliver more meaningful experiences.

What You Will Learn

  • User and customer experiences, what are they?
  • The components of an effective UX researcn and design process
  • How to leverage the UX design process to create remarkable experiences
  • Techniques to balance business, customer and user requirements
  • Strategic experience thinking principles and best practices
  • Hands-on experience utilizing UX process steps
Introduction to UX Design Training Outline

Introduction

  • What is a user experience (UX), what is usability?
  • Overview of the process to design remarkable experiences
  • Why would you apply these tools and techniques?
  • Design processes: comparing Design Thinking, Lean UX, Agile UX and User Centered Design

User Experience Design & Research

  • User research techniques
  • UX design phases and how they relate
  • Defining and measuring UX success metrics

Experience Thinking

  • Introducing Experience Thinking into the organisation
  • The Experience Lifecycle
  • UX change management
  • UX maturity in organisation

Course duration

1 day, 9:00am – 4:30pm full day session with a one-hour lunch break.



Introduction to UX Design
25 Feb

More Ottawa courses

Is this training right for me?

We assume little awareness of the user experience & usability field. Our courses are appropriate for anyone working in the creation of digital products and want to learn about the process, tools and techniques to create successful user experiences. The courses are not focussed on how to use specific software applications like Photoshop or Axure.

408 Churchill Ave. N., Ottawa

Venue

Akendi Ottawa

408 Churchill Ave. N.
2nd Floor
Ottawa, ON K1Z 5C6
Canada

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Cancellation Policy

Training program cost is per person as stated with a minimum 4 participants per course. Akendi reserves the right to cancel a scheduled training session up to 5 business days prior to the training if a minimum class size of 4 participants has not been attained. Akendi is not responsible for any travel or other costs incurred as result of a cancellation.

A full refund is provided if you cancel more than 4 weeks prior to training start date. We provide a 50% refund between 4 and 2 weeks before a course. No refunds when cancelling within 2 weeks of course start date.

If paying by invoice and you have to cancel a course, a credit note will be issued. If after application of the credit note there is a remaining balance, you must pay the outstanding amount.


Copyright & Recording

All Akendi course materials are copyrighted and owned exclusively by Akendi Inc. Each participant of our training courses agrees not to copy, modify or publish training materials and handouts.

Akendi does not allow any audio / visual recording of any kind in our training sessions.


Training questions? See our FAQ section, contact training@akendi.com
or +1.416.855.3367 x0

Notify me of upcoming Akendi UX training & certifications.

Thank You!

for you interest in our courses.

We will send you updates on new courses as and when they become available.

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What past attendees have said

“Great overview of the process involved – just have to convince my office!”

Participant,
Intro to UX Design and Experience Thinking

WE HAVE SUCCESSFULLY TRAINED OVER
2580
Practitioners in UX Design, Research & Testing
View Our Portfolio

Training questions? See our FAQ section, contact training@akendi.com
or +1.416.855.3367 x0

UX Certifications

User experience Designer™ (CXD™) Certification

User experience Researcher™ (CXR™) Certification

UX Certification Courses

Intro to User
Experience Design
& Experience Thinking
User Experience Research
Information Architecture
Interaction Design
Visual Design for User Experiences
Experience Mapping
Service Design
Usability Testing
Days
  • 5
  • 5

UX Certifications

User Experience Designer™ (CXD™) Certification

This is our design program. Courses cover experience design to give the UX designer a deep and comprehensive understanding of a UX design process and the knowledge to apply it.

This course includes 5 full days of training and a 3-hour certification exam.

User experience Researcher™ (CXR™) Certification

This is our research program. Courses cover research and testing to give the UX researcher a deep and comprehensive understanding of a UX research process and the knowledge to apply it.

This course includes 5 full days of training and a 3-hour certification exams.

UX Certification Course list

Introduction to User Experience Design
& Experience Thinking™
User Experience Research
Information Architecture
Interaction Design
Visual Design for UX
Experience Mapping
Service Design (can be part of CXD)
Usability Testing (2-days)
Days
  • 5
  • 5