Introduction to UX Design
& Experience Thinking
Virtual - Aug, 2020

UX training
UX training and certification

Check out our upcoming Intro to UX training dates:

Introduction to UX Design
10 Aug

More Virtual courses

Understand the value of experience design, its place in the product development process and how to successfully bring it into your organization. Discover how integrating a user centered approach will help you deliver more meaningful experiences.

What You Will Learn

  • User and customer experiences, what are they?
  • The components of an effective UX research and design process
  • How to leverage the UX design process to create remarkable experiences
  • Techniques to balance business, customer and user requirements
  • Strategic experience thinking principles and best practices
  • Hands-on experience utilizing UX process steps
Introduction to UX Design Training Outline


  • What is a user experience (UX), what is usability?
  • Overview of the process to design remarkable experiences
  • Why would you apply these tools and techniques?
  • Design processes: comparing Design Thinking, Lean UX, Agile UX and User Centered Design

User Experience Design & Research

  • User research techniques
  • UX design phases and how they relate
  • Defining and measuring UX success metrics

Experience Thinking

  • Introducing Experience Thinking into the organisation
  • The Experience Lifecycle
  • UX change management
  • UX maturity in organisation

Course duration

1 day virtual online, 9:00am – 4:30pm full day session with a one-hour lunch break.

Introduction to UX Design
10 Aug

More Virtual courses

Is this training right for me?

We assume little awareness of the user experience & usability field. Our courses are appropriate for anyone working in the creation of digital products and want to learn about the process, tools and techniques to create successful user experiences. The courses are not focussed on how to use specific software applications like Photoshop or Axure.

Akendi ux training virtual remote online toronto


This is a virtual remote training.
Delivered online live by the Akendi team.

Timezone: Eastern Standard Time.

Ask us for details:

Cancellation Policy

Things don't always work out! After you register, if something changes and you have to cancel:

- 30 business days prior to the start date the fee is totally refundable minus a 5% administration fee.

- 20 business days prior to the start date is 50% refundable, plus a 5% administration fee.

- 10 business days before training start day, no refund. Acceptance of transfer of dates is at Akendi's discretion and may incur a nominal fee.

Also, we require a minimum of four participants for a course to go ahead.

In the unlikely event that we do not attain the minimum class size, we retain the right to cancel the course. If this happens, we will inform participants at least five business days before the course date and either issue a full refund or re-book your course to a later date, if preferred.

Training questions? See our FAQ section, contact
or +1.416.855.3367 x0

Notify me of upcoming Akendi UX training & certifications.

Thank You!

for you interest in our courses.

We will send you updates on new courses as and when they become available.


What past attendees have said

“My favourite course was the last one, Visual Design for UX. The interaction with the class was great.”

M. Vinicius de Rezende,
Experience Designer, LeapUX

Practitioners in UX Design, Research & Testing
View Our Portfolio

Training questions? See our FAQ section, contact
or +1.416.855.3367 x0

UX Certifications