Learn about who we work with…

Diary Study

What is Diary Study?

A diary study is a research method in which participants record their experiences, behaviors, or thoughts over a period of time in a personal diary or journal. It is often used in user experience (UX) research to gather qualitative data about users' real-world experiences, habits, and perspectives in their own words and in their natural environment. Diary studies can provide rich insights into users' behaviors, preferences, and needs, and can help inform the design of products, services, or experiences.

Why is Diary Study important?

Diary studies allow for in-depth, real-time insights into users' experiences and behaviors in their natural environment, providing rich qualitative data for UX research and design improvements.

How to use Diary Study?

Define research objectives and questions.
Select participants and provide clear instructions.
Choose the duration and format of the diary study (e.g., online, mobile app, paper).
Set up a system for participants to record their observations or experiences.
Collect data regularly and provide reminders to participants.
Analyze the data for patterns, themes, and insights.
Use the findings to inform UX design improvements or other relevant actions.
Summarize the results and share findings with stakeholders.

How can we help you?

Let’s Chat

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.