Web Design Web Usability Testing
Web Usability Testing
Uncover what users experience
A website that’s truly effective for users can increase uptake, reduce abandonment, improve brand recognition, and minimize support calls. We’ll work with you with our web user testing to give you confidence and direction in usability as you launch or re-launch your website.
experiences validated
- Is the website easy to use and easy to navigate?
- Will users easily find information and complete their user journeys?
- Will visitors enjoy the website, feel good about the brand, and recommend to others?
Ready for a free consultation?
+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- A full analysis of the quantitative and qualitative test data.
- The root causes of each usability issue found and the usability best practices to follow.
- Practical, prioritized design recommendations for website usability improvements.
How we do it
- Consult with your stakeholders to understand needs, goals, and challenges for the website usability testing study.
- Create the test protocol and determine the research metrics, recruit participants, and conduct the test session with each participant.
- Provide an analysis of the test results that is clear, actionable for designers, and easy to communicate to others stakeholders in your organization.
What you get
You’ll receive a comprehensive website usability testing report. It will assess the quality of your site’s experience in the hands of users, and will include:
You’ll receive a comprehensive website usability testing report. It will assess the quality of your site’s experience in the hands of users, and will include:
- A full analysis of the quantitative and qualitative test data.
- The root causes of each usability issue found and the usability best practices to follow.
- Practical, prioritized design recommendations for website usability improvements.
UX Testing
UI UX
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Clients we've helped with Experience Testing
Blackberry
Telus
Rogers
Finance & InsuranceAviva
RBC
CIBC
Government & Public ServiceEDC
Treasury Board of Canada
York Region
Atlantic Lottery Corporation
HealthcareHealth Canada
YMCA
HRSDC
