Your web portal is often the first encounter that a customer or stakeholder has with your organization. Understand and innovate that experience with effective web strategies, design, usability testing, and construction.
We help to:
Creating successful web experiences requires a proven approach:
Develop a strategy that will attract website users and connect them with the information they need.
Develop a web governance policy to ensure your website will continue to fulfill its mission over the long term.
Keep real users top-of-mind during the planning and design of websites and web portals.
Understand and catalogue your website content, identify its owners and flag redundancies.
Deeply understand your website users, what they expect, and how they really use your site.
Ensure that users will find the information they need, where they expect it, in your website.
Achieve a seamless transition and consolidation of content from your current to new websites.
Make sure that your website content and functionality is relevant and usable to its users.
Understand what works and what design direction would likely fail. Identify priority areas for further exploration.
Launch your website with confidence and identify priority areas for optimization.
Clients we've helped with Experience Design
Telecom Italia Group
TelusFinance & Insurance
Cybersource - VISA
Insurance Institute of Canada
Royal Bank of Scotland
WorldbankGovernment & Public Service
City of Edmonton
Dwr Cymru - Welsh Water
Government of Canada
HM Revenue & Customs
University of Toronto
The Cabinet OfficeHealthcare
Ontario Medical Association
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