UI UX Design Usability Testing
Usability Testing
Launch your new UX with confidence.
When a digital product is usable, it can increase sales, improve brand value, reduce customer attrition, and minimize support calls. We’ll work with your digital UX team to conduct user testing for usability that will provide confidence and direction throughout strategy, ux design and development.
experiences validated
- Is our product experience on the right track?
- Is it easy for users to find information, use functionality, and complete tasks?
- What are the priority areas for optimization and innovation?
Ready for a free consultation?
+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)
contact@akendi.com
What you get
- A full analysis of the quantitative and qualitative usability test data
- The root causes of each usability issue found
- Practical, prioritized UX design recommendations for improvements
- Identification of opportunities for innovation
How we do it
- Consult with your stakeholders and software UX team to understand needs and goals for this usability testing project.
- Develop the usability testing protocol and metrics, recruit participants, and conduct the tests sessions periodically throughout the design and development process.
- We can test a wide variety of experiences including: websites, intranets, mobile apps, software, legacy systems and (medical) hardware devices.
- Analyze the test results and make design recommendations that are clear, actionable, and easy to communicate to others.
What you get
You’ll receive a thorough yet engaging usability testing report. It will validate your digital product’s performance in the hands of users, and will include:
You’ll receive a thorough yet engaging usability testing report. It will validate your digital product’s performance in the hands of users, and will include:
- A full analysis of the quantitative and qualitative usability test data
- The root causes of each usability issue found
- Practical, prioritized UX design recommendations for improvements
- Identification of opportunities for innovation
UX Testing
Web
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Clients we've helped with Experience Testing
Blackberry
Telus
Rogers
Finance & InsuranceAviva
RBC
CIBC
Government & Public ServiceEDC
Treasury Board of Canada
York Region
Atlantic Lottery Corporation
HealthcareHealth Canada
YMCA
HRSDC
