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Experience Testing

Uncover deep insights through product experience testing with customers and users. Our collaborative approach with teams and business stakeholders ensures you’re making the best design decisions, protect your investments, and confidently go to market with well-tested products and services.

Akendi experience research
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Validate the Experience

With experience testing, you can be sure that you invest in the best ideas and send only best products and services to market.

Customer experience concept testing by Akendi Go

CX Concept Testing2 - 5 weeks

Gather quantitative data about which customer experience ideas are worthwhile to invest in.

Brand concept testing by Akendi Go

Brand Concept Testing2 - 4 weeks

Identify the optimal brand identity and de-risk your branding investment with rich test data.

UI UX usability testing by Akendi Go

UI UX Concept Testing2 - 5 weeks

Discover which new ideas for interfaces and experiences your users will value most.


Improve the Experience

When you need concrete feedback on the performance of a concept or existing offering, these review and testing services provide the insight.

Web usability testing by Akendi Go

Web Usability Testing3 - 5 weeks

Launch your website or web portal with the confidence of clear evidence that it can be successfully used.

Service experience testing by Akendi Go

Service Experience Testing2 - 5 weeks

Be certain that you’ve created a service experience, and focus your investments in high-value areas.

UX Usability review analysis by Akendi Go

Usability and UX Reviews1 - 2 weeks

Launch your product or service experience with confidence based on UX reviews by experienced usability experts.

Eye tracking research testing by Akendi Go

Eye Tracking Studies3 - 6 weeks

Look through the eyes of your user to understand how they see and interact with your brand, product, service, or content.

UX testing sprints by Akendi Go

UX Testing Sprint1 - 2 weeks

Iterate your UX design with early user feedback. Support agile design cycles.

Clients we've helped with experience testing

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Clients we've helped with Experience Testing





Finance & Insurance




Government & Public Service


Treasury Board of Canada

York Region

Atlantic Lottery Corporation


Health Canada



How can we help you?

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.