Better understand your audiences and get to the root cause of user frustrations with embedded researchers that work with your team to make practical and tangible product and website improvements. Test before development to ensure your decisions resonate with those using your product.
Understand your unique situation and the capabilities and skillsets you need.
Introduce and effectively integrate our reseachers into your UX team.
Deliver outcomes to your project plan following your research processes and structures.
Provide in-depth expertise following UX research and Experience Thinking best practices.
Ensure your project success through frequent feedback and regular touch points with Akendi leadership.
Customer and user research executed to the highest standards by our UX researchers. Specifically:
Experience thinking perspective
Experience Thinking underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
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