Create efficiencies, relieve audience frustrations, and provide leading service experiences with support from Akendi’s embedded service designers. Our service designers uncover blockers, friction points, and siloed technologies on both the business side and user side of your offering to enhance every touchpoint and interaction.
Assess your current service landscape and design team capabilities.
Seamlessly embed service designers within your teams.
Design effective service experience improvements aligned to your project goals.
Apply pragmatic, industry-leading service design frameworks.
Ensure progress with regular feedback and expert guidance from Akendi leadership.
Service journeys, blueprints, and improvements delivered by seasoned service designers:
Experience thinking perspective
Experience Thinking underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
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