Information Architecture Services

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Information Architecture

Give your intranet users the information they need, where they anticipated it.

Intranets are more successful when employees can quickly and easily find the information that’s relevant to them. Through intranet information architecture (IA) development, we ensure that your intranet portal users find what they need and successfully complete their information seeking journeys.

Intranet information architecture by Akendi

Experiences defined

  • An intranet content organization that is useful to employees.
  • Responsive intranet IAs that work equally well on desktop & mobile.
  • A scalable IA that’s better to maintain as content changes.

Ready for a free consultation?

+1 866.585.1660 (CAN)
+44 (0)1223 853907 (UK)

contact@akendi.com

What you get

  • A collaborative approach that ensures stakeholder buy-in into a new information structure with a user-centric view.
  • A responsive and scalable information architecture for your responsive intranet design.
Akendi

How we do it Timing: 2 - 4 weeks

  • Review staff personas, user journeys, card sorting, and any other experience research that informs the intranet IA project.
  • Map out a intranet information architecture that enhances employees’ access to relevant intranet content.
  • Test the IA with real users and iterate the design as required.
  • Translate the employees’information architecture for all relevant devices, such as desktop, wearables, and mobile.
Intranet information architecture by Akendi Intranet information architecture by Akendi Intranet information architecture by Akendi

What you get

With our evidence-based, experience thinking approach for intranet information architecture, you’ll get:

With our evidence-based, experience thinking approach for intranet information architecture, you’ll get:

  • A collaborative approach that ensures stakeholder buy-in into a new information structure with a user-centric view.
  • A responsive and scalable information architecture for your responsive intranet design.

Learn more?

Download and share with your team.

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Clients we've helped with experience design

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Clients we've helped with Experience Design

Telecom

ARM

Blackberry

BT

Clear-Com

EE

Fido

Gamma

Koodo

Ooredoo

Rogers

Saudi Telecom

Telecom Italia Group

Telus

Finance & Insurance

Aviva

Blueshore Financial

CIBC

Credit Suisse

Cybersource - VISA

Insurance Institute of Canada

Interac

Lending Stream

Nester

RBC

Riyad Bank

Royal Bank of Scotland

Worldbank

Government & Public Service

City of Edmonton

Dwr Cymru - Welsh Water

Government of Canada

HM Revenue & Customs

University of Toronto

The Cabinet Office

Healthcare

Astra Zeneca

Ecobee

Eliza

GSK

Health Canada

Humanware

MedAvail

MyMeds&Me

NHS

Nuance

Ontario Medical Association

Roche

Siemens

XSensor


Our approach
Our Experience Thinking™ process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

Let’s Chat

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.