Information Architecture Services

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Information Architecture

Give your intranet users the information they need, where they anticipated it.

Intranets are more successful when employees can quickly and easily find the information that’s relevant to them. Through intranet information architecture (IA) development, we ensure that your intranet portal users find what they need and successfully complete their information seeking journeys.

Intranet information architecture by Akendi

Experiences defined

  • An intranet content organization that is useful to employees.
  • Responsive intranet IAs that work equally well on desktop & mobile.
  • A scalable IA that’s better to maintain as content changes.

How we do it Timing: 2 - 4 weeks

  • Review staff personas, user journeys, card sorting, and any other experience research that informs the intranet IA project.
  • Map out a intranet information architecture that enhances employees’ access to relevant intranet content.
  • Test the IA with real users and iterate the design as required.
  • Translate the employees’information architecture for all relevant devices, such as desktop, wearables, and mobile.
Intranet information architecture by Akendi Intranet information architecture by Akendi Intranet information architecture by Akendi

What you get

With our evidence-based, experience thinking approach for intranet information architecture, you’ll get:

  • A collaborative approach that ensures stakeholder buy-in into a new information structure with a user-centric view.
  • A responsive and scalable information architecture for your responsive intranet design.

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Explore other types of experience design

Akendi intranet ux designIntranet UX
Akendi card sorting researchCard Sorting
Akendi web ux designWeb
Akendi service testingMobile UX

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Clients we've helped with experience design

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Clients we've helped with Experience Design





Finance & Insurance



Government & Public Service


York Region

Lakehead University





Our approach
Our Experience Thinking™ process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.