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Signage Design

Help people keep moving with effective signage and wayfinding.

Whether it’s in a retail store, shopping mall, transit station, or service facility, helping users find their way is one of the keys to customer satisfaction and operational efficiency. Through the art and science of wayfinding, we’ll develop signage that delivers an excellent user experience.

Akendi signage designers

Experiences defined

  • Reduce the users’ confusion in getting around our facility
  • Create opportunities we are missing by not having signage strategy and design
  • Positively impact the visitor experience

How we do it Timing: 1 - 4 weeks

  • Consult with your stakeholders to understand the current issues and goals for better signage.
  • Audit the current space, wayfinding plan, and signage – including observing real users navigating through the space.
  • Conduct customer research to understand the unique groups of users, their tasks, contexts, pathways, and needs.
  • Develop a new wayfinding system for testing and iteration.
  • Finalize the system, design all required signage, and oversee production and installation.
Akendi signage designers Akendi signage designers Akendi signage designers

What you get

You’ll notice immediate results with a well-researched and designed wayfinding system and signage! You’ll get:

  • A documented system for all present and future wayfinding and signage design.
  • An end-to-end signage system, from research through design, production, and installation.
  • Happier, calmer, and more satisfied users, customers, or patients.
  • Engaged staff and increased efficiencies.

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Clients we've helped with experience design

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Clients we've helped with Experience Design





Finance & Insurance



Government & Public Service


York Region

Lakehead University





Our approach
Our Experience Thinking™ process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.