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User Research Sprint

Get to know your users and learn how they engage with your products.

Designing human-centred products and services becomes more focused when you understand who your users are and how they behave when using your product. We collaborate with you to conduct user research that is targeted at specific insights into your product offerings.

Akendi user research sprint

experience insights

  • Who are our users, what are their product goals and motivations?
  • What are characteristics, attitudes of our users?
  • How do our users behave in their environments, what is the context of use?

Ready for a free consultation?

+1 416.855.3367 (CAN)
+44 (0)1223 853907 (UK)

contact@akendi.com

What you get

  • Clarity on who your users are, how they behave, and what they need to achieve their goals.
  • Analysis with insights that will keep users “real” and top-of-mind during planning, design, and development of products and services.
  • A visualization that captures the user research results in an engaging form that can be shared throughout your organization.
  • Validation of critical assumptions about users; clarity on their journeys; and new insights into opportunities to surprise and delight them.
Akendi

How we do it

  • We will start with stakeholder interviews and collaborative workshops to capture the knowledge you already have about your users.
  • Then, we will develop a user research sprint plan that encompasses a range of qualitative and quantitative techniques best suited to your goals.
  • Our 1 and 2-week research sprints fit an agile UX environment using techniques including interviews, focus group research, survey research, ethnographic research, and other custom research techniques.
  • We will visualize your user research insights in an engaging format that brings critical insights to life for stakeholders and design teams throughout your organization.
Akendi user research sprint Akendi ux research sprints Akendi user researching sprint

What you get

You will reach deep insights into your users and their experiences with your products and services. You will get:

You will reach deep insights into your users and their experiences with your products and services. You will get:

  • Clarity on who your users are, how they behave, and what they need to achieve their goals.
  • Analysis with insights that will keep users “real” and top-of-mind during planning, design, and development of products and services.
  • A visualization that captures the user research results in an engaging form that can be shared throughout your organization.
  • Validation of critical assumptions about users; clarity on their journeys; and new insights into opportunities to surprise and delight them.

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Clients we've helped with experience research

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Clients we've helped with Experience Research

Telecom

ARM

Blackberry

BT

Clear-Com

EE

Fido

Gamma

Koodo

Ooredoo

Rogers

Saudi Telecom

Telecom Italia Group

Telus

Finance & Insurance

Aviva

Blueshore Financial

CIBC

Credit Suisse

Cybersource - VISA

Insurance Institute of Canada

Interac

Lending Stream

Nester

RBC

Riyad Bank

Royal Bank of Scotland

Worldbank

Government & Public Service

City of Edmonton

Dwr Cymru - Welsh Water

Government of Canada

HM Revenue & Customs

University of Toronto

The Cabinet Office

Healthcare

Astra Zeneca

Ecobee

Eliza

GSK

Health Canada

Humanware

MedAvail

MyMeds&Me

NHS

Nuance

Ontario Medical Association

Roche

Siemens

XSensor


Our approach
Our Experience Thinking process underpins every project we undertake. It recognizes users and stakeholders as critical contributors to the design cycle. The result is powerful insights and intuitive design solutions that meet real users' and customers' needs.
Learn more about our process

How can we help you?

Let’s Chat

About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.