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UX Whitepapers

Understand a UX issue. Realize a problem. Answer a question.

Offering opinions and insights on both foundational and cutting-edge UX topics, Akendi's whitepapers are free to download and enjoy.

Making the Inaccessible Accessible

Making the Inaccessible Accessible

Author: Jen Hennings

Imagine you’re 18 years old, you’ve grown up surrounded by all of the amazing technologies that have marked this generation: smartphones, tablets, computers, game consoles, etc. You have the entire world at your fingertips.

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UX Research & Usability Testing Techniques

UX Research & Testing Techniques

Author: Fatima Kanji

There are many methods for conducting user research, each of which bring distinctive value to the table at different stages in the UX design process. Find the right technique for the job.

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Four traps UX practitioners should know

Four Traps UX Practitioners Should Know

Author: Michelle Brown

There is a wealth of knowledge and research from psychology to economics that has a lot to teach UX practitioners about how to conduct research, how research will be received, and above all: traps to avoid.

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7 Reasons Audio will Save Mobile UI User Experience Design

7 Reasons Audio Will Save Mobile User Experience Design

Author: Patrick Noonan

In the early days of the internet, limitations in hardware made it impossible to depend on audio to deliver critical information.

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User Experience & Customer Experience Lifecycle Strategies

End-to-End Experience Lifecycle Strategies

Author: Tedde van Gelderen

While most organisations are familiar with concepts such as “user experience” and “brand experience”, few realize that there are in fact six different types of experience to consider.

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Managing User Involvement

Managing User Involvement in Product Dev.

Author: Tedde van Gelderen

Before we examine the tools needed to successfully incorporate user feedback into a product development cycle, we must first look at the typical product development process to understand why user feedback is often poorly gathered.

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User Personas Research Explained

User Personas & User Scenarios Explained

Author: Tedde van Gelderen

A persona is a stand-in or proxy for a unique group of people who share common goals and needs with respect to the use of a product, website or service (the experience).

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Shaun Illingworth
Vice President

What experience are you creating?

Discuss your latest initiative with us.

Shaun Illingworth
Vice President
contact@akendi.com

WE HAVE SUCCESSFULLY COMPLETED OVER
360
Projects
for over
150 Clients
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What our clients are saying

“This is the preliminary thinking and research that gives factual metrics to produce better design.”

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What we do

We create intentional product and service experiences that enable organisations to increase market uptake, engage users, and improve the experience.

Industry Expertise

A balance of business experience, scientific research and user experience design creative makes Akendi a UX industry leader.

Our Work

We‘ve worked
with over
143
clients

and have
completed over360projects

Global Reach

Work with us globally
We work with clients from around the world.

What we do

We create intentional product and service experiences that enable organisations to increase market uptake, engage users, and improve the experience.

Industry Expertise

A balance of business experience, scientific research and UX design creative makes Akendi a UX industry leader.

Our Work

Partners in Experience Creation
Successful UX design leverages the power of participatory user and customer research in a real-world context. The result is the creation of innovative products and services that people need, use and cherish.

We‘ve worked
with over
143
clients
and have
completed over360projects

Global Reach

Work with us globally
We work with clients from around the world.