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Videos & Podcasts

Part of a balanced UX diet: An excellent source of inspiration and information.

Chocked full of demonstrations, how-tos, and other bits of UX fiber, our videos and podcasts exist to be shared. A relative cornucopia of user experience discussion.

User experience and customer experience related short videos, podcasts and industry talks. Browse through the different sections, or watch them all!

  • Strategy
  • Research
  • Testing
  • UX, CX Talks
  • UX, CX Podcasts

Strategy

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01:29

Business Requirements

Keeping a balance between Business Goals/Requirements and User/Customer Requirements.

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00:51

What is Usability

What is Usability? Watch this video for a definition.

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01:17

Measuring Usability

When in the design process do I measure usability?


Research

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01:58

Personas Explained

What are user personas? How do we research and develop them?

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01:58

Customer Personas

What is the difference between user segments, market segments and customer personas and why does it matter?


Testing

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01:04

How many users?

How many users do you perform usability testing with? How many different user types or user profiles are there?

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01:56

Expert vs. User Based?

What about the difference between expert based usability review and usability testing with end users?

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01:37

What Happens in Testing?

What happens in a typical usability testing session?

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01:29

Self Reported vs. Observed?

Find out the difference between self reported ratings and actual observed behaviour.

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01:00

Hardware & Mobile Test?

Can you do usability testing for hardware .and spaces as well as for software, mobile apps and web sites?

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01:54

Usability Testing in the Lab?

What is the difference between usability .testing in a controlled .lab vs. out of the lab?

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03:02

Seeing Trends In Behaviour

How many participants are enough in usability testing to see trends in behaviour?


UX & CX Talks

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35:46

Importance of Experience Design

Tedde van Gelderen, President of Akendi, at Ryerson University in Toronto, Canada.

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1:02:38

Web Usability For business Results

Dominira Saul, Chief Experience Architect, OCRI Zone5 talk in Ottawa, Canada.

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21:23

Return on Experience

Join the conversation after the video by visiting Lisa's blog post!

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46:47

Augmented Reality

Join the conversation after the video by visiting Dan's blog post!

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40:13

Decoding UX

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32:47

Designing Responsively

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30:50

User Groups and Personas


UX & CX Podcasts

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20:02

UX Cornerstones

Janet Bewell, Senior Experience Architect talks about the cornerstones of UX design with Ian Rutter on .'Business Matters'

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29:53

Mobile App UX

Designing for the upcoming World of Mobile Apps with Dominira Saul, Chief Experience Architect .at Akendi.






Shaun Illingworth
Vice President

What experience are you creating?

Discuss your latest initiative with us.

Shaun Illingworth
Vice President
contact@akendi.com

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What we do

We create intentional product and service experiences that enable organisations to increase market uptake, engage users, and improve the experience.

Industry Expertise

A balance of business experience, scientific research and user experience design creative makes Akendi a UX industry leader.

Our Work

We‘ve worked
with over
143
clients

and have
completed over360projects

Global Reach

Work with us globally
We work with clients from around the world.

What we do

We create intentional product and service experiences that enable organisations to increase market uptake, engage users, and improve the experience.

Industry Expertise

A balance of business experience, scientific research and UX design creative makes Akendi a UX industry leader.

Our Work

Partners in Experience Creation
Successful UX design leverages the power of participatory user and customer research in a real-world context. The result is the creation of innovative products and services that people need, use and cherish.

We‘ve worked
with over
143
clients
and have
completed over360projects

Global Reach

Work with us globally
We work with clients from around the world.