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Healthcare User Experience

Delivering a transformation of the experience through improved healthcare UX.

We design healthcare devices, medical UIs, software and services for success.

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For medical software and devices that play a role in the health of humans, saving and enhancing life, it’s imperative that they are easy to understand and used without human error. Device usability ultimately impacts health outcomes.

Optimize health experiences

User centered design based user interfaces reduce training, minimize usage errors and maximize human safety. We capture real life workflows of healthcare practitioners to ensure that healthcare devices and equipment - as well as EHR systems, software, mobile and web services are safe and effective in the hands of users.

safety enhanced UX design

Our human factors specialists understand the complex relationships that are in play when individuals interact with medical products and devices, both in benign and emergency situations. Our specialists research and design following a user centered design approach for devices and software to mitigate risks in critical interactions.

HOW WE HELP YOU WITH USER EXPERIENCE AND SERVICE DESIGN

Product
Strategy

Create innovative product strategies that reflect market needs, product values and corporate culture.

Information
Governance

Serve your client service department well through good governance.

User
Personas

Understand your user goals, motivations, and behaviours through personas.

Web user
research

Uncover what your customers really need from your site.

Patient
Experience Mapping

Gain actionable insights to improve the customer experience journey.

Focus
Groups

Obtain insights into customer beliefs, attitudes and perceptions.

Survey
Research

Leverage quantitative insights to drive business results.

Card
Sorting

Involve the user; organise your content so they find it easy to locate.

Information
Architecture

Create IA that’s meaningful & purposeful for better user experiences.

Interaction
Design

Ensure fast navigation & a seamless experience by designing for your user’s key tasks.

Mobile
UX Design

Optimize the mobile user experience.

Web
Accessibility

Ensure your content is accessible to all, regardless of ability.

Responsive
Design

Adapt your website for optimal viewing on multiple screens & devices.

Visual Web
Design

Deliver tangible brand and business benefits through great design.

Web Usability
Review

Take advantage of a Usability Expert Review to guide website improvements.

Usability
Testing

Identify priority areas for design innovations and improvements.

Web
Development

Leverage our top-calibre design & development team.

Shaun Illingworth
Vice President

What experience are you creating?

Discuss your latest initiative with us.

Shaun Illingworth
Vice President
contact@akendi.com

WE HAVE SUCCESSFULLY COMPLETED OVER
32
UX Projects
in the
Health Sector
View Our Portfolio

UX Certification

Start: 6-17 Feb, 2017 /
UX training & certification in London, UK, Register Now!

What our clients are saying

“Great seminar on intentional UX design. Akendi really knows what they are talking about”

D. Walker,
Philips Research

What we do

We create intentional product and service experiences that enable organisations to increase market uptake, engage users, and improve the experience.

Industry Expertise

A balance of business experience, scientific research and user experience design creative makes Akendi a UX industry leader.

Our Work

We‘ve worked
with over
143
clients

and have
completed over360projects

Global Reach

Work with us globally
We work with clients from around the world.

What we do

We create intentional product and service experiences that enable organisations to increase market uptake, engage users, and improve the experience.

Industry Expertise

A balance of business experience, scientific research and UX design creative makes Akendi a UX industry leader.

Our Work

Partners in Experience Creation
Successful UX design leverages the power of participatory user and customer research in a real-world context. The result is the creation of innovative products and services that people need, use and cherish.

We‘ve worked
with over
143
clients
and have
completed over360projects

Global Reach

Work with us globally
We work with clients from around the world.