Interaction Design
Interaction design ensures efficient navigation & seamless UX
Is your website or web portal intuitive to use? Does it enable your customers to move through their tasks quickly, easily and seamlessly? Interaction design accomplishes these goals by creating streamlined and effective navigation that aligns with your customers' or users' key tasks.
ALIGN INTERACTION DESIGN
We define a navigation approach that best fits the way customers look for information on your website or web portal. Our interaction design process ensures you deliver an optimized customer and user experience while achieving your organisation’s business goals.
get it right the first time
Creating a usable website from the start reduces costs over the long-term. We combine deep expertise with industry best practices in interaction design to get it right, out of the gate.
STARTING INTERACTION DESIGN
Understanding your business goals, user tasks, functions and information structure is the first step in designing the interaction for your website. This knowledge provides the foundation of good user interaction design – understanding your target user groups and their tasks.
INTERACTION DESIGN TIMING
The typical duration for conducting interaction design is 3-8 weeks.
how we do it
We create a high level navigational design with relevant controls and widgets and often integrate a responsive design solution to make your offering available regardless of platform.
This high level design is followed by detailed interaction design captured in wireframes (schematics of the screen and flow) where we demonstrate how the user will interact with your website step-by-step.
We use the wireframes for reviews with stakeholders and software engineers and for early usability testing.
Case
Studies
what you get
We develop a final set of wireframes that capture an optimized user flow for your web portal and can be used for design specifications and for early usability testing.
Our approach to interaction design de-risks your investment and enables customers and users to quickly and easily access the full range of your content, while reflecting your business goals.
This results in increased efficiencies as well as reduced end-user frustration and support costs.
More Case Studies
Explore our ux blog posts:
Experience Thinking™
Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs.
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Vice President
What experience are you creating?
Discuss your latest initiative with us.
Shaun Illingworth
Vice President
contact@akendi.com
What our clients are saying
“This is the preliminary thinking and research that gives factual metrics to produce better design.”
Participant,
IA Research Training
- Web Strategy
- Focus Groups
- Experience Mapping
- Ethnographic Field Research
- User & Customer Personas
- Usage Scenarios
- Information Architecture
- Corporate Communications
- Corporate Identity
- Mobile UX Design
- GUI UX Design
- Website & Portal UX Design
- Product Packaging Design
- Signage Wayfinding
- Usability Testing
Who we are
Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.
Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.
Our XT Process
Our Culture
Snacktime!
Our Friday lunch and lots of snacks fuel all our hard work and creativity.
Who we are
Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.
Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.
Our XT Process
Our Culture
"Remarkable product and service experiences meet real human needs."
Snacktime!
Our Friday lunch and lots of snacks fuel all our hardwork and creativity.
