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SaaS UX Design

Design optimal experiences for cloud services and mobile computing.

Is your SaaS intuitive to use? Does it engage your users and enable them to move through their tasks quickly, easily and seamlessly? Does it allow a sustainable competitive advantage? In an increasingly crowded marketplace user experience has become the single most important differentiator. Applying our extensive, in-depth experience and industry best practices, we research and design optimal experiences for your software as a service (SaaS) platform.

INNOVATE & DIFFERENTIATE

Delivering functionality that users actually need and want to use maximizes value. We enable users to fully appreciate your SaaS offering to help you innovate and differentiate from competitive market offerings.

DE-RISK IT

We ensure your SaaS application experience is engaging, easy to use and easy to navigate, setting the stage for increased efficiency and user satisfaction while minimizing business risk. Our design process ensures that we get it right the first time.

where to start

Understanding your business goals, competitive advantages, user tasks and information design are the first steps in designing SaaS. We start by talking to stakeholders and users to learn more about business requirements and user behaviours and needs. This knowledge provides the foundation for the development of optimal SaaS user experiences.

TIMING
The typical duration for SaaS UX design is 8-20 weeks.

how we do it

After conducting user and stakeholder research we create the content structure of the application: the information architecture. Then we create a high level navigational design with relevant widgets and controls that best supports user tasks and your environment.

This detailed interaction design is captured in wireframes (page schematics) and demonstrates the user’s interaction with your application step-by-step. At this point, we recommend conducting a usability test. We then create an engaging visual design solution that reflects your brand and differentiates you from your competition.

We can provide front-end coding or support your team in the development of the final SaaS app.

what you get

UX Deliverables include:

  • Stakeholder analysis
  • User personas, usage scenarios
  • Information architecture
  • Interaction design & wireframes
  • Visual design, icons
  • Front end coding

Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
  • Innovation
    Innovation explores big ideas and boils them down to enable exciting outcomes.

    - Opportunity Scouting
    - Experience Immersion
    - Concept Incubation
  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - Product Strategy
    - Customer Needs
    - User Needs
  • Research
    Gain the insight you need to design it right the first time.

    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    More than aesthetics, design also looks at interaction, and use.

    - Information Architecture
    - Wireframes & Interaction Design
    - Visual Design
  • Testing
    Testing provides the real feedback you need to make impactful changes.

    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS
Shaun Illingworth
Vice President

What experience are you creating?

Discuss your latest initiative with us.

Shaun Illingworth
Vice President
contact@akendi.com

WE HAVE SUCCESSFULLY COMPLETED OVER
155
GUI / SaaS UX Projects
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Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.

Our XT Process

Our Culture

Snacktime!

Our Friday lunch and lots of snacks fuel all our hard work and creativity.

Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.

Our XT Process

Our Culture

"Remarkable product and service experiences meet real human needs."

Snacktime!

Our Friday lunch and lots of snacks fuel all our hardwork and creativity.