Intranet Usability Testing
Validate experience design decisions with usability testing.
Usability testing is a testing technique to reliably observe and measure how end-users interact with your intranet portal to understand, assess and improve potential concerns in the usability of your portal and identify areas for design improvements. Our goal is to confirm and test that your users can easily perform their tasks so that any design issues that arise can be resolved before launch.
identify flaws early
You’ll get the best results by integrating usability testing into the development process early and often, so you know exactly what needs to be done before launch. Our iterative UX design approach enables rapid adjustments based on user feedback.
Increase usability
Usability testing will take any guesswork out of the design process. Our testing answers these questions: is it easy to navigate? do the users understand the labels, is the experience a joy to use? We de-risk your design investment by validating the experience before it’s costly to make improvements.
where to start
After a kick-off meeting to understand the usability testing goals, we develop a test plan and testing guide. We create a screener to recruit end users, schedule test facilities and test sessions and record both quantitative and qualitative metrics and behavioural observations.
TIMING
The typical duration of a usability testing project is 3-4 weeks.
how we do it
We conduct structured one-on-one interview sessions with users and observe them on screen as they attempt to complete usage scenarios using an early coded or paper prototype.
We record the screen and facial expressions with video and audio to understand their interactions, clicks and gather qualitative feedback.
We can perform remote usability testing sessions to reach a more diverse range of audiences.
Case
Studies
what you get
We provide a comprehensive report that includes analysis of test data, identifies the root causes of usability issues and provides prioritized design recommendations for usability improvements. There are many advantages to improved usability.
Your organisation will benefit from increased user efficiencies and productivity, reduced costs and improved sales by optimizing the user experience. If you want to launch a reliable intranet or enterprise portal, usability testing is critical.
More Case Studies
Explore our UX blog posts:
Experience Thinking™
Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs.
Click to learn more >>
Vice President
What experience are you creating?
Discuss your latest initiative with us.
Shaun Illingworth
Vice President
contact@akendi.com
What our clients are saying
“This is the preliminary thinking and research that gives factual metrics to produce better design.”
Participant,
IA Research Training
- Web Strategy
- Focus Groups
- Experience Mapping
- Ethnographic Field Research
- User & Customer Personas
- Usage Scenarios
- Information Architecture
- Corporate Communications
- Corporate Identity
- Mobile UX Design
- GUI UX Design
- Website & Portal UX Design
- Product Packaging Design
- Signage Wayfinding
- Usability Testing
Who we are
Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.
Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.
Our XT Process
Our Culture
Snacktime!
Our Friday lunch and lots of snacks fuel all our hard work and creativity.
Who we are
Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.
Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.
Our XT Process
Our Culture
"Remarkable product and service experiences meet real human needs."
Snacktime!
Our Friday lunch and lots of snacks fuel all our hardwork and creativity.
