Intranet Usability Testing
Validate design decisions with usability testing.
Usability testing is done to systematically measure how users actually interact with your intranet or enterprise portal to diagnose weaknesses in usability and identify priority areas for design improvements and innovations. Our goal is to validate that your users can quickly and easily perform the tasks they need to, so any issues that arise can be resolved before launch.
identify ISSUES EARLY
You’ll get the best results by integrating usability testing into the development process early and often, so you know exactly what needs to be done before launch. Our iterative UI design approach enables rapid adjustments based on user feedback.
Optimize usability
Usability testing takes the guesswork out of the creation process. Testing answers the questions: is it easy to navigate? A joy to use? We help de-risk your investment by validating the design before it’s too late to make improvements.
where to start
After consultation with you to understand your testing objectives, we develop a usability test plan and testing protocol that acts as our guide. We recruit end users, arrange test facilities, coordinate test sessions and record both quantitative and qualitative metrics and behavioural observations.
TIMING
The typical duration of usability testing is 2-4 weeks.
how we do it
We typically conduct structured one-on-one sessions with users and observe them as they attempt to complete tasks using an interactive or paper prototype.
We record in video and audio their interactions, keystrokes and clicks while gathering qualitative feedback.
We can also perform remote usability testing sessions to reach a wider range of audiences.
Case
Studies
what you get
We provide a comprehensive report that includes analysis of test data, identifies the root causes of usability issues and provides prioritized design recommendations for usability improvements. There are many advantages to improved usability.
Your organisation will benefit from increased user efficiencies and productivity, reduced costs and improved sales by optimizing the user experience. If you want to launch a reliable intranet or enterprise portal, usability testing is critical.
More Case Studies
Explore our UX blog posts:
Experience Thinking™
Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs.
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Vice President
What experience are you creating?
Discuss your latest initiative with us.
Shaun Illingworth
Vice President
contact@akendi.com
What our clients are saying
“Great seminar on intentional UX design. Akendi really knows what they are talking about”
D. Walker,
Philips Research
- Web Strategy
- Focus Groups
- Experience Mapping
- Ethnographic Field Research
- User & Customer Personas
- Usage Scenarios
- Information Architecture
- Corporate Communications
- Corporate Identity
- Mobile UX Design
- GUI UX Design
- Website & Portal UX Design
- Product Packaging Design
- Signage Wayfinding
- Usability Testing
Who we are
Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.
Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.
Our XT Process
Our Culture
Snacktime!
Our Friday lunch and lots of snacks fuel all our hard work and creativity.
Who we are
Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.
Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.
Our XT Process
Our Culture
"Remarkable product and service experiences meet real human needs."
Snacktime!
Our Friday lunch and lots of snacks fuel all our hardwork and creativity.
