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Intranet Usability Testing

Validate design decisions with usability testing.

Usability testing is done to systematically measure how users actually interact with your intranet or enterprise portal to diagnose weaknesses in usability and identify priority areas for design improvements and innovations. Our goal is to validate that your users can quickly and easily perform the tasks they need to, so any issues that arise can be resolved before launch.

identify ISSUES EARLY

You’ll get the best results by integrating usability testing into the development process early and often, so you know exactly what needs to be done before launch. Our iterative UI design approach enables rapid adjustments based on user feedback.

Optimize usability

Usability testing takes the guesswork out of the creation process. Testing answers the questions: is it easy to navigate? A joy to use? We help de-risk your investment by validating the design before it’s too late to make improvements.

where to start

After consultation with you to understand your testing objectives, we develop a usability test plan and testing protocol that acts as our guide. We recruit end users, arrange test facilities, coordinate test sessions and record both quantitative and qualitative metrics and behavioural observations.

TIMING
The typical duration of usability testing is 2-4 weeks.

how we do it

We typically conduct structured one-on-one sessions with users and observe them as they attempt to complete tasks using an interactive or paper prototype.

We record in video and audio their interactions, keystrokes and clicks while gathering qualitative feedback.

We can also perform remote usability testing sessions to reach a wider range of audiences.

what you get

We provide a comprehensive report that includes analysis of test data, identifies the root causes of usability issues and provides prioritized design recommendations for usability improvements. There are many advantages to improved usability.

Your organisation will benefit from increased user efficiencies and productivity, reduced costs and improved sales by optimizing the user experience. If you want to launch a reliable intranet or enterprise portal, usability testing is critical.


Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
  • Innovation
    Innovation explores big ideas and boils them down to enable exciting outcomes.

    - Opportunity Scouting
    - Experience Immersion
    - Concept Incubation
  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - Product Strategy
    - Customer Needs
    - User Needs
  • Research
    Gain the insight you need to design it right the first time.

    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    More than aesthetics, design also looks at interaction, and use.

    - Information Architecture
    - Wireframes & Interaction Design
    - Visual Design
  • Testing
    Testing provides the real feedback you need to make impactful changes.

    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS
Shaun Illingworth
Vice President

What experience are you creating?

Discuss your latest initiative with us.

Shaun Illingworth
Vice President
contact@akendi.com

WE HAVE SUCCESSFULLY COMPLETED OVER
155
UX & Usability Testing Projects
View Our Portfolio

Self Reported vs. Observed?

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Philips Research

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Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.

Our XT Process

Our Culture

Snacktime!

Our Friday lunch and lots of snacks fuel all our hard work and creativity.

Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.

Our XT Process

Our Culture

"Remarkable product and service experiences meet real human needs."

Snacktime!

Our Friday lunch and lots of snacks fuel all our hardwork and creativity.