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Intranet Information Architecture

Develop an information structure that’s meaningful and purposeful.

A good information architecture defines the structure and organisation of your information in a way that supports the usability of your intranet or enterprise portal. Akendi’s deep expertise in user experience design ensures the information architecture of your portal improves information access, relevancy, and usefulness.

IMPROVE INFORMATION DELIVERY

Based on our rigorous design process and industry best practices, we create effective information architectures that improve access, usability and comprehension.

DEVELOP a SCALABLE IA

Through the application of methodical techniques and effective conceptual schemas, we’ll help you improve your organisation’s ability to maintain and develop your content as your enterprise portal evolves.

where to start

We begin by understanding your business goals, requirements, and information needs for your intranet or enterprise portal. We then conduct research to uncover your user’s goals and behaviours and often conduct card sorting research with users before commencing IA development.

TIMING
The typical duration of IA development is 2-6 weeks.

how we do it

Once we understand our users, tasks and content, we look at the content from both top down and bottom up angles to devise the best structure for the content.

We then figure out how to structure the content of the site to best allow users to flow through their tasks.

We also look at the content from a long term point of view to allow the information structure to be scalable in the future.

what you get

The final structure of your website or web portal that provides a content hierarchy that best meets your organisation, information and user goals.

Ultimately, a successful IA will result in lower support costs, lower drop off rates, increased customer self-sufficiency and happy users.


Experience Thinking™

Our Experience Thinking™ process underpins every project we undertake, elevating the product development process by recognizing users and stakeholders as meaningful contributors to the design cycle. The result:
powerful insights and creative design solutions that meet real user and customer needs. Click to learn more >>

Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
Process Icon
  • Innovation
    Innovation explores big ideas and boils them down to enable exciting outcomes.

    - Opportunity Scouting
    - Experience Immersion
    - Concept Incubation
  • Strategy
    An innovative strategy successfully integrates the goals of business, customers and users.

    - Product Strategy
    - Customer Needs
    - User Needs
  • Research
    Gain the insight you need to design it right the first time.

    - Ethnographic Research
    - User Personas & Scenarios
    - Experience Mapping
  • Design
    More than aesthetics, design also looks at interaction, and use.

    - Information Architecture
    - Wireframes & Interaction Design
    - Visual Design
  • Testing
    Testing provides the real feedback you need to make impactful changes.

    - User Experience Testing
    - Heuristic Assessments
    - Usability Testing
  • Construction
    We work shoulder-to-shoulder with your engineering team every step of the way.

    - UX Specifications
    - UX Styleguides & Standards
    - Front-end coding: HTML/CSS
Shaun Illingworth
Vice President

What experience are you creating?

Discuss your latest initiative with us.

Shaun Illingworth
Vice President
contact@akendi.com

WE HAVE SUCCESSFULLY COMPLETED OVER
86
Information Architecture Projects
View Our Portfolio

Balancing Business Requirements

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What our clients are saying

“This is the preliminary thinking and research that gives factual metrics to produce better design.”

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IA Research Training

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Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.

Our XT Process

Our Culture

Snacktime!

Our Friday lunch and lots of snacks fuel all our hard work and creativity.

Who we are

Our multidisciplinary team of experts skillfully bridges the gap between the goals of business, design and technology.

Akendi brings together innovation, strategy, research, design, and testing expertise all under one roof.

Our XT Process

Our Culture

"Remarkable product and service experiences meet real human needs."

Snacktime!

Our Friday lunch and lots of snacks fuel all our hardwork and creativity.