At the time of writing this blog I am facing a real dilemma, nay even an existential crisis. I am torn between addressing two pressing and hyper-relevant events that will forever go down in history as defining moments of our age. Do I write about: Boaty McBoatface or Tesla Model 3? I am wrackedRead more
Predicting how many teams figure out their product requirements has been following a distinct pattern over the years for me. Many times when I find myself in a sales situation, the conversation arrives at how the organization’s team has designed and, prior to that, figured out, what the product should be or do. In short,Read more
On November 12 & 13th, Akendi participated in RGD’s 16th annual Design Thinkers Conference, the largest Conference for Visual Design in Canada. Held at The Sony Centre for Performing Arts in Toronto, Akendi team mates from both our Toronto and Ottawa offices were there listening to inspirational talks, attending events, and networking with fellow designers, vendors and clients.Read more
In my UX consulting life I go through many, sometimes brief, cycles of meeting a potential new client, talk about what their pain points are, what we offer and how we can help address their pain points. In the course of these sales journeys I see some conversations come up more than others. The painRead more
I recently participated in an open design challenge from NASA to create an application for a wearable device. The challenge called specifically for the design of a smartwatch interface that would support astronauts while living and working on the International Space Station. As I cranked through countless design iterations, it made me realize just howRead more
Coming from a development background, from an old school development house, I have encountered a lot of varying responses to UX Design from previous colleagues. And there have been some stark contrasts, from total acceptance and buy in, to a complete disregard for the importance of upfront validated design. To me, I never could understandRead more
Recently somebody remarked that he didn’t understand what all the fuss around UX was all about. Surely this was not a professional discipline but you simply use your ‘common sense’ when designing. When asked why there is so much bad UX around, the answer was that this was designed by people who are simply not good enough. TheRead more
As we gear up for summer blockbusters, I thought it would be fun to take a look at how usability and user testing is represented in the fictional worlds created on the silver screen. For this initial post of “Akendi Goes to the Movies” I thought I would start with something that is aRead more
The first time in your career that you notice things have changed since you started is a pretty exciting milestone. In a young industry like UX, this doesn’t take long. The biggest changes I have noticed have been in the mobile space. Specifically, I can remember a time when designing mobile experiences meant only designingRead more
I recently attended a large UX conference – lauded as one of the largest in Canada. It was an enjoyable couple of days with some well-known and soon-to-be well known speakers. The audience was a good mix of client side and consultant side UX junkies. If we could only get a few more product, marketingRead more
Would you call a smartphone smart, as in SMART smart? Probably not. Granted, it’s a very capable device with high speed internet, a large screen, more apps than you can use in a lifetime, sensors detecting location, orientation, illumination, heart rate, etc. But smart? Not really. You, as the user, will still have to doRead more
Akendi is a product strategy, user experience design and usability research firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, service or bricks-and-mortar interactions. We work shoulder-to-shoulder to optimize the experiences you deliver. Akendi Corporate Overview (PDF).
Experience Thinking innovation firm in Product UX Strategy, User Experience Design & Usability Testing for Companies: Toronto, Ottawa, Montreal, Vancouver, Canada.
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