Designing for Most People, Most of the Time
This post is somewhat different from my other posts. It's a conversation I've had with design teams quite a few times over the years, this last...
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We talked to our users. Now what?
Congratulations! You've completed a research study, which found a bunch of recommendations for your product or service, has been presented to...
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Getting Stakeholder Buy-in in UX
In the past year, I've been to a fair share of talks, panels, and conferences. Without a doubt, the question the audience always asks is...
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Top 10 UX Blogs of 2017
To celebrate the new year we've rounded up our top 10 most read blogs of 2017: 1. The Art of Asking Questions The quality of the information...
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UX Researchers are worth their weight in gold!
Does your company have an experience researcher? The answer is probably no but if you had one then she or he would be worth their weight in gold...
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Why Is Usability Testing Important?
Usability Testing is an essential aspect of any user-centred approach that puts the user at the centre of the development process. Adopting this...
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Everyone is Talking UX
And if they are not then they should! Why? Because the creation and/or delivery of a customer/user experience is teamwork. Just think of all the...
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The Big Friendly Giant of UX
You have a BIG project with lots of problems to analyse and solve. Your nerves are buzzing and you need someplace or something reassuring and...
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Lamenting Over Fermenting: How Brewing Kombucha Relates to UX
I've recently acquired a starter kit to brew my own kombucha, given to me by my colleague Amanda Billark. During lunch one day, Amanda gave me and...
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Closing Communication & Workflow Gaps with Technology
The original title I was going to give this post was: “Better Communication or More Tools? Pick One.â€Â I chose the other...
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Empathy in UX Design
Empathy is a popular term in user experience design nowadays. Many sources recommend that designers need to first empathize with users to create...
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Collaboration is a team sport
If there is one topic that stands out in my mind in the last few months, it would be the topic of collaboration. We have been asked to help others...
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Difference Between a Design Template and a Page
When engaging with a new or potential client, we find there is often confusion about the difference between a template and a page. We believe...
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Design Thinkers Conference 2015
On November 12 & 13th, Akendi participated in RGD's 16th annual Design Thinkers Conference, the largest Conference for Visual Design in...
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Investing in UX Research: Increasing the Quality of Requirements
In my UX consulting life I go through many, sometimes brief, cycles of meeting a potential new client, talk about what their pain points are, what...
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